Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Virgus Broxton

Miami,FL

Summary

Proven sales achiever with a track record at Caleb Johnson-Cutco, where over $3,000 in cutlery was sold through expert product demonstrations and customer relationship building. Skilled in upselling and cross-selling techniques, I excel in creating brand awareness and fostering loyal customer bases. My goal-oriented approach and knack for developing promotional strategies significantly boost sales volume.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Automotive Detailing Specialist

Terrel Shinhoster
Tallahassee, FL
05.2020 - Current
  • Worked with customers to understand specific detailing needs, and provided personalized services, building customer loyalty and repeat business.
  • Performed detailed cleaning, polishing, and conditioning of both interior and exterior vehicle surfaces, ensuring a high level of customer satisfaction.
  • Utilized various tools and cleaning products to restore vehicles to pristine condition, including vacuums, buffers, and steam cleaners.
  • Applied wax and protective coatings to vehicle exteriors to maintain a clean, shiny appearance and protect the paint from environmental damage.
  • Cleaned and sanitized vehicle interiors, including upholstery, carpeting, and windows, ensuring a fresh and inviting environment for customers.
  • Conducted thorough inspections of vehicles before and after detailing, identifying areas that required special attention, and ensuring all quality standards were met.

Cutlery Sales Associate

Caleb Johnson-Cutco
Tallassee, Miami, FL
04.2022 - 07.2023
  • Over $3,000 of cutlery was sold.
  • Assisted customers in selecting high-quality knives and cutlery based on their specific needs, preferences, and budgets.
  • Tracked sales performance metrics to identify trends in market place.
  • Developed promotional strategies to increase sales volume.
  • Processed returns, exchanges, and refunds by company policies.
  • Demonstrated product features and benefits for customers' needs.

Customer Service Associate – Food Industry

Terry Shackelfer
Tallahassee, FL
08.2021 - 03.2023
  • Handled cash register operations accurately during peak times.
  • Delivered excellent customer service in a fast-paced environment, ensuring customer satisfaction, and repeat business.
  • Operated kitchen equipment and prepared food in accordance with company standards and safety regulations.
  • Assisted with inventory management, restocking supplies, and ensuring the cleanliness and organization of the kitchen and dining areas.
  • Trained and mentored new team members on company policies, food safety practices, and customer service techniques.
  • Managed drive-thru operations, ensuring quick and accurate order fulfillment, while maintaining a high level of customer service.

Education

High School Diploma -

Florida State University Schools
Tallahassee, FL
05-2023

Some College (No Degree) -

St Thomas University
Miami, FL

Skills

  • Goal oriented
  • Product demonstration
  • Customer relationship building
  • Upselling strategies
  • Brand awareness
  • Cross-selling techniques

Languages

Spanish
Limited
Croatian
Limited

Certification

  • Food safe Certified

Accomplishments

  • Over $1,000 of cutlery merchandise sold

Affiliations

  • Football student-athlete at ST Thomas University

Timeline

Cutlery Sales Associate

Caleb Johnson-Cutco
04.2022 - 07.2023

Customer Service Associate – Food Industry

Terry Shackelfer
08.2021 - 03.2023

Automotive Detailing Specialist

Terrel Shinhoster
05.2020 - Current

High School Diploma -

Florida State University Schools

Some College (No Degree) -

St Thomas University

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Virgus Broxton