Viridiana Carrillo
Santa Fe,NM
Summary
I am looking for a career where I can continue learning and gain experience. My past experience has prepared me to be a great candidate for a position in these field's. I am self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs, I am highly motivated to maintain customers' satiI work well independently or as part of a team.sfaction by identifying their needs while keeping a professional relationship with them. Iam ready to contribute to your corporation's success,
Overview
10
10
years of professional experience
Work History
Front Office Specialist
Christus St. Vincent
Santa Fe, NM
06.2021 - Current
- Assisted patients with necessary paperwork accurately and efficiently, expediting the check-in and registration process for a smooth visit experience.
- Collaborated with providers to ensure timely communication of patient information
- Reduced waiting times by effectively managing patient flow and promptly addressing any concerns or issues.
- Scheduled appointments, sent reminders,check-in, check-out, collect co-pays, verify insurance information.
- Provided forms to fill out or update and added latest information computer system.
Secretary
Santa Fe Public Schools
Santa Fe, NM
08.2018 - 06.2021
- Helped register students, mail students report cards, school brochures and other necessary forms
- Maintained student records and files organized and up to date
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Secretary's Assistant
State Farm
Dallas, TX
01.2016 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Customer Service Representative
TitleMax Title Loans
Dallas, TX
06.2014 - 01.2016
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Education
High School Diploma -
Capital High School
Santa Fe, NM05.2014
Skills
- Microsoft office
- Bilingual
- Great work ethic, responsible and fast learner
- Multitasker, able to work under pressure,
- ability to work a fast paced-environment
- time management skills,
- Problem solving and communication skills
Timeline
Front Office Specialist
Christus St. Vincent
06.2021 - Current
Secretary
Santa Fe Public Schools
08.2018 - 06.2021
Secretary's Assistant
State Farm
01.2016 - 05.2018
Customer Service Representative
TitleMax Title Loans
06.2014 - 01.2016
High School Diploma -
Capital High School