Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viridiana Carrillo

Santa Fe,NM

Summary

I am looking for a career where I can continue learning and gain experience. My past experience has prepared me to be a great candidate for a position in these field's. I am self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs, I am highly motivated to maintain customers' satiI work well independently or as part of a team.sfaction by identifying their needs while keeping a professional relationship with them. Iam ready to contribute to your corporation's success,

Overview

10
10
years of professional experience

Work History

Front Office Specialist

Christus St. Vincent
06.2021 - Current
  • Assisted patients with necessary paperwork accurately and efficiently, expediting the check-in and registration process for a smooth visit experience.
  • Collaborated with providers to ensure timely communication of patient information
  • Reduced waiting times by effectively managing patient flow and promptly addressing any concerns or issues.
  • Scheduled appointments, sent reminders,check-in, check-out, collect co-pays, verify insurance information.
  • Provided forms to fill out or update and added latest information computer system.


Secretary

Santa Fe Public Schools
08.2018 - 06.2021
  • Helped register students, mail students report cards, school brochures and other necessary forms
  • Maintained student records and files organized and up to date
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Secretary's Assistant

State Farm
01.2016 - 05.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Customer Service Representative

TitleMax Title Loans
06.2014 - 01.2016
  • Increased loan application efficiency by streamlining documentation and verification processes.
  • Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
  • Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.

Education

High School Diploma -

Capital High School
Santa Fe, NM
05.2014

Skills

  • Microsoft office
  • Bilingual
  • Great work ethic, responsible and fast learner
  • Multitasker, able to work under pressure,
  • ability to work a fast paced-environment
  • time management skills,
  • Problem solving and communication skills

Timeline

Front Office Specialist

Christus St. Vincent
06.2021 - Current

Secretary

Santa Fe Public Schools
08.2018 - 06.2021

Secretary's Assistant

State Farm
01.2016 - 05.2018

Customer Service Representative

TitleMax Title Loans
06.2014 - 01.2016

High School Diploma -

Capital High School
Viridiana Carrillo