Viridiana Ferrer
Palmdale,CA
Summary
To secure long-term employment within a company which offers diverse job responsibility and possibility for advancement. Dedicated to ascertaining job-security in a globally focused company where my proven history of solving complex operational problems, excellent interpersonal communication skills and solid project management experience will have an immediate impact on corporate profits and productivity.
Overview
15
15
years of professional experience
Work History
Security Officer
Antelope Valley Hospital
01.2020 - 06.2022
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Designed and implemented lost and found project.
- Establish partnerships with key organizations officials vendor media outlets and law Enforcement.
- Draft and prepare monthly expenditure request for Program expenses according to Security Department financial procedures.
- Worked directly with Mental Health Unit.
- Oversaw and managed multiple IT projects from inception to completion, ensuring adherence to project plans, schedules, and budgets.
- Reported suspicious activities and persons to law enforcement.
Project Estimator/Project Coordinator
Tri-Signal Integration
02.2018 - 12.2019
- Developed detailed project plans for alarm, security, intrusion and nurse call systems. Including scope, deliverables, timelines, and resource allocation.
- Conducted through project assessments, including risk analysis, feasibility studies, and cost-benefit analysis creating reports for project planning.
- Facilitated effective communication among project stakeholders, including clients, internal teams, and external vendors, to maintained transparency and managed companies expectations.
- Led cross-functional projects teams, including architects, engineers, contractors, and journeyman, to ensure seamless coordination collaboration.
- Prepared and presented project status reports to senior management, highlighting key milestones, risks, and mitigation strategies.
- Created estimations for projects cost of material, time of project, WBS, manpower and any especial equipment needed.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Monitored project progress to identify and address changes in project scope or budget.
- Responsible for creating procurement documents; RFI, IFB, RFP and RFQ.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders
Administrative Assistant II
Aspiranet COEDS
10.2016 - 11.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Implemented new EHR filing system software to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed departments budgets, tracked expenditures, and negotiated contracts and change orders to control costs and maximize program profitability.
- Coordinated with regulatory authorities and ensured compliance with all applicable codes, regulations, and safety standards.
- Facilitated effective communication among project stakeholders, including clients, internal teams, and external vendors, to maintain transparency and manage expectations.
- Prepared and presented program status reports to senior management, highlighting key milestones, risks, and mitigation strategies.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Assisted IT Construction Project Manager in planning, coordinating, and executing construction projects. Increasing staff productivity by 95%.
- Responsible for designing and providing safety trainings, facility safety inspections and emergency response evacuations plans.
- Monitored Christmas Donation Project progress, identified potential roadblocks, and implemented proactive measures to keep projects on track.
- Completed office new IT program and assisted Go-Live Training.
- Maintained all hardware and software for COED Department.
Medical Records Assistant Director
Lancaster Healthcare Center
09.2015 - 10.2016
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Assisted Director with audits, meetings, scheduling, investigations, and State reviews.
- Supervise, guided, motivated and evaluated HIM Department staff, while implementing department policies.
- Created new quality control systems for department.
- Responsible for billing and coding of residents procedures.
Health Information Technician I
Facey Medical Group - Mission Hills
07.2014 - 09.2015
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
- Oversaw insurance cost reporting.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Assisted Go-Live with new EPIC system for medical receptionist and HIM Department .
Medical Administrative Assistant
A & A Chiropractic
10.2007 - 03.2014
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Managed appointments, registrations and patient relations in busy chiropractic office.
- Oversaw 12-month project to revamp filing system that led to department improvement activity.
- Audited practices record to ensure were within State and Federal guidelines.
- Completed Medical, Medicare, HMO, PPO, and Workers Compensation billing and coding.
- Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Education
Bachelor of Science - Project Management And Administration
ITT Technical Institute
Sylmar, CA09.2016
Associate of Science - Health Information Technology
ITT Technical Institute
Sylmar, CA09.2014
Skills
- CPR Certified
- Project Planning and Execution
- Scope Definition and Management
- Budgeting and Cost Control
- Contract Negotiation and Management
- Team Leadership and Collaboration
- Quality Control and Assurance
- Bilingual (Spanish)
- Project Estimation and Bidding
- Lean Manufacturing and Design
- Proficient Microsoft Office, Project, Database, Medical Administrative Software, EHR Software and BlueBeam
- Experience with Paper and Digital Blueprint
Timeline
Security Officer
Antelope Valley Hospital
01.2020 - 06.2022
Project Estimator/Project Coordinator
Tri-Signal Integration
02.2018 - 12.2019
Administrative Assistant II
Aspiranet COEDS
10.2016 - 11.2017
Medical Records Assistant Director
Lancaster Healthcare Center
09.2015 - 10.2016
Health Information Technician I
Facey Medical Group - Mission Hills
07.2014 - 09.2015
Medical Administrative Assistant
A & A Chiropractic
10.2007 - 03.2014
Bachelor of Science - Project Management And Administration
ITT Technical Institute
Associate of Science - Health Information Technology
ITT Technical Institute
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