Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viridiana Hernandez

Las Vegas,NV

Summary

Friendly Front Desk Receptionist with a 5-year background providing clerical support. Skilled at operating multi-line telephone systems, providing guest service, and ordering supplies. Competent in Practice Fusion software. Smooth and professional Front office, trained in managing and distributing physical and digital information. Able to respond quickly and manage requests independently to quickly assist with any need. Efficient with an analytical approach to solving file management problems. Dependable Customer service industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Amazon
Henderson, NV
07.2023 - 05.2024
  • Participated in inventory counts and maintained the organization of warehouse stock.
  • Collaborated with team members to meet production goals and ensure customer satisfaction.
  • Implemented safety protocols to ensure a secure work environment for all employees.

Receptionist

Henderson Gynecology
Henderson, NV
03.2022 - 04.2023
  • Answered phones and directed calls professionally and efficiently.
  • Greeted clients and visitors with a friendly attitude and assisted as needed.
  • Managed front desk operations, including scheduling appointments and handling incoming mail.
  • Maintained a clean and organized reception area to create a positive first impression.

Receptionist

Nevada Heart Consultants
Las Vegas, NV
07.2017 - 11.2020
  • Managed multi-line phone system, directing calls efficiently and accurately.
  • Scheduled appointments and maintained an organized filing system for client information.
  • Provided exceptional customer service, resolving issues and inquiries promptly and effectively.
  • Greeted guests with a professional demeanor, ensuring positive first impressions.
  • Scheduled events, meetings, and lunches around everyone's schedule.

Education

Bachelor of Science - Nursing

Arizona College
Las Vegas, NV

Skills

  • Customer service
  • Multi-line telephone systems
  • Scheduling appointments
  • Greet visitors
  • Answer telephone calls
  • Verbal communication
  • Planning
  • Time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Warehouse Worker

Amazon
07.2023 - 05.2024

Receptionist

Henderson Gynecology
03.2022 - 04.2023

Receptionist

Nevada Heart Consultants
07.2017 - 11.2020

Bachelor of Science - Nursing

Arizona College
Viridiana Hernandez