Viridiana Jimenez
Compton,CA
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
8
8
years of professional experience
Work History
Boat Host/ Ticket Sales/ Receptionist
Harbor Breeze Cruises
Long Beach , CA
10.2016 - Current
- Greet and assist customers on board the boat cruises, ensuring a friendly and welcoming atmosphere
- Answer phone calls and address customer inquiries and concerns promptly and professionally
- Act as a cashier to sell tickets for boat cruises, accurately processing payments and providing necessary information to customers
- Maintain a clean and organized reception area, ensuring a pleasant environment for both staff and customers
- Collaborate with other team members to resolve any issues or problems that customers may encounter during their cruise.
Education
Some College - Early Childhood Education
Long Beach City College
05.2018
Skills
- Host/Hostess
- Customer service
- Communication skills
- POS Software
Languages
English
Professional
Spanish
Professional
Timeline
Boat Host/ Ticket Sales/ Receptionist
Harbor Breeze Cruises
10.2016 - Current
Some College - Early Childhood Education
Long Beach City College
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