Viridiana Rosette

• Write detailed estimates for customer pay and insurance companies.
• Check in vehicle upon drop off and assist customer with their rental reservations.
• Inspect vehicle for damage related to loss and unrelated.
• Assign work to technicians on a daily basis
• Inspect vehicle to determine damage and necessary repairs.
• Inform customers of the repair plan, duration of repairs and assist them with any rental needs.
• Informed customers thought the repair process about delays

and completion dates

• Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
• Maintain invoices in their appropriate files on CCC and physical file.
• Perform Pre and Post Scans
• Order parts according to estimate and send estimate to Part Trader or Collision Link for better pricing.
• Inspect vehicle upon completion to reassure customers vehicle is leaving better than how it came in.
• Monitored vehicle progress to identify and address changes in vehicles estimate or supplement
• Prepared material orders to complete projects on time and within budget.
• Reviewed and approved invoices and payments, verifying accuracy of expenses.
• Keep record of shop losses, returns and employees write ups.
• Overall keep customers happy with the repairs of their vehicles.

• Check in vehicle upon drop off and assist customer with their rental reservations.
• Inspect vehicle for damage related to loss and unrelated.
• Wrote detailed estimates for customer pay and insurance companies.
• Ordered paint and body supplies
• Perform Pre and Post Scans
• Perform Quality control over each area.
• Informed customers thought the repair process about delays and completion dates.
• Inform customers of the repair plan, duration of repairs and assist them with any rental needs.
• Wrote mechanic estimate (brakes, oil change, engine and transmission replacement, water pump replacement per All Data.)
• Inspect vehicle upon completion to reassure customers vehicle is leaving better than how it came in.
• Maintain invoices in their appropriate files on CCC and physical file.
• Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
• Developed strong relationships with suppliers,and negotiating favorable prices
• Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
• Maintain our score card higher than 900 to be #1 in the area of Tracy with AAA.
• Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
• Assisted Manager with daily operations
• Demonstrate fist-class customer service, keeping customers update, and meeting their needs and expectations.