Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Viridiana Sotelo

Riverside,CA

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.


Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening and learning skills .

Overview

4
4
years of professional experience

Work History

General Labor Worker

Aster
03.2024 - 04.2024
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.

Housekeeper

Aria
08.2022 - 03.2023
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.

Delivery Driver

Pizza Hut
04.2021 - 06.2021
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Answered phone calls while in facility , taking customers orders.

Cashier ,Bookkeeper ,Frontend

El Super
11.2019 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained and processed invoices, deposits, and money logs.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Answered calls for any questions.

Education

High School Diploma -

Alvord High School
Riverside
06.2019

Skills

  • Customer Service
  • Cash Handling
  • Cash Register Operation
  • Fast Learner
  • Friendly, Positive Attitude
  • Teamwork and Collaboration

Additional Information

Currently enrolled in North West College for dental assistant .

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

General Labor Worker

Aster
03.2024 - 04.2024

Housekeeper

Aria
08.2022 - 03.2023

Delivery Driver

Pizza Hut
04.2021 - 06.2021

Cashier ,Bookkeeper ,Frontend

El Super
11.2019 - 11.2020

High School Diploma -

Alvord High School
Viridiana Sotelo