Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Viridiana Torres S

Napa,CA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk/Youth Program Assistant

Boys and Girls Club
Napa, CA
02.2023 - Current
  • Enforced rules and regulations within the program while encouraging a positive learning environment.
  • Greeted visitors and provided them with information about the company.
  • Maintained records of members and transactions, recording details of inquiries, complaints, and comments.
  • Answered questions related to the organization's policies and procedures.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Runner

Alkar Human Resources
Napa, CA
09.2021 - 11.2022
  • Greeted customers and provided excellent customer service.
  • Runner/Buffer/Busser
  • Demonstrated strong ability to handle multiple tasks simultaneously

Fast Food Worker

Carl's Jr
Napa, CA
01.2021 - 08.2021
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Provided quality customer service by adhering to company policies and procedures.

Education

High School Diploma -

Valley Oak High Schoool
Napa, CA
06-2022

Skills

  • Child Safety
  • Customer Service
  • Attention to Detail
  • Adaptability and Flexibility
  • Quick Learner

Certification

  • Lash Certificate
  • CNA Certificate

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Front Desk/Youth Program Assistant

Boys and Girls Club
02.2023 - Current

Runner

Alkar Human Resources
09.2021 - 11.2022

Fast Food Worker

Carl's Jr
01.2021 - 08.2021

High School Diploma -

Valley Oak High Schoool
Viridiana Torres S