Viridiana Vera

• Attend and engage in company and customer meetings.
• Communicate with peers and customers via phone, online meetings, and email correspondence.
• Plan and execute patient monitoring implementation from the time a project is assigned until the follow-up meeting with a customer post go-live support.
• Work with department heads and staff to develop engaging patient monitor training classes along with training schedules.
• Update instructional materials, order equipment and supplies and utilize various learning modalities to enhance instruction.
• Provide patient monitoring training and education to indicated staff including doctors, nurses, and ancillary staff.
• Configure monitors according to what clinical leadership requests.
• Provide patient monitoring go-live support.
• Provide technical and trouble shooting assistance as needed.
• Create company facing documents using Microsoft Office.
• Create monthly newsletter for the Implementation Services Department.

Worked in an extremely busy emergency department in the midst of the COVID-19 pandemic and took excellent care of patients needing immediate life-saving interventions as a result of complications from the novel coronavirus, as well as treated patients with acute and chronic illnesses and acute trauma. Outcomes:

• Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
• Provided exceptional care to high acuity patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
• Accurately documented in Healthlink/Epic computer system.

Provided nursing care within this Level 1 trauma center. Handled medical emergencies resulting from life-threatening conditions including blunt force and penetrating trauma. Also treated patients with a variety of psychiatric conditions and patients with acute and chronic illness. Assessed and stabilized patients with expedience and accuracy. Outcomes:

• Displayed expert clinical skills in managing critical care of all categories of Emergency Department patients.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Worked in leadership roles such as Charge ED RN, served as a preceptor and mentor to new ED RNs, and appropriately delegated to ED Techs/CNAs.
• Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings, monitored on appropriate and applicable invasive and non-invasive monitoring equipment, and updated team members on changes in stability or acuity.
• Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.

Served as a member of interdisciplinary healthcare team in providing critical care and performing life-saving interventions. Closely monitored ER patients; alerted physicians/charge nurses to changes in patient status; and interacted with patients and family members often suffering from pain, stress, shock or grief. Outcomes:

• Efficiently and knowledgeably provided patient care for ER patients in every age group.
• Leveraged interpersonal communication strengths to establish rapport and build trust with patients and families.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Frequently floated to NorthPointe Immediate Care, owned by Beloit Health System, in Roscoe, IL, and worked alongside another RN and ED physician caring for immediate care patients.