VIRIDIANA YSASI
Mount Pleasant,TX
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Transitioning from fast-paced warehouse environment, bringing solid skills in handling physical tasks and operating machinery. Skilled in adhering to safety protocols and maintaining efficient workflows. Seeking opportunities to apply these abilities in new and dynamic setting.
Positive, personable, and driven individual with talent for relationship-building and effective communication. Possesses solid understanding of sales principles and techniques, coupled with strong analytical and problem-solving skills. Dedicated to driving business growth and customer satisfaction through innovative solutions.
Overview
4
4
years of professional experience
Work History
Loader
Dollar General Warehouse
11.2024 - Current
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to 25 pounds on conveyor belts to transport items.
Sales Specialist
Lowe's
11.2023 - 11.2024
- Built reports with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built strong client relationships through consistent communication and effective problemsolving.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Provided first-rate service to all customers and potential customers.
Head Cashier
Lowes Home Improvment
03.2021 - 11.2023
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Education
HIGH SCHOOL DIPLOMA -
Mount Pleasant High School
Skills
- Active listening skills
- Communication skills
- Great leadership
- Customer service skills
- Warehouse safety
- Relationship building
- Customer service and care
- Client relations
- Team collaboration
- Bilingual
Languages
Spanish
Professional Working
Timeline
Loader
Dollar General Warehouse
11.2024 - Current
Sales Specialist
Lowe's
11.2023 - 11.2024
Head Cashier
Lowes Home Improvment
03.2021 - 11.2023
HIGH SCHOOL DIPLOMA -
Mount Pleasant High School
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