Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viridiana Barrs

San Antonio,TX

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Manager Whataburger

Whataburger Restaurants
05.2014 - 05.2022
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Onboarded new employees with training and new hire documentation.

Assistant Manager

Olive Garden - Darden Restaurants
05.2011 - 05.2014
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Highlands High School
San Antonio, TX
05.2010

Skills

  • Policy Implementation
  • Contract Management
  • Business Development
  • Expense Tracking
  • Business Administration
  • Performance Management
  • Staff Development
  • Marketing
  • Schedule Preparation
  • Budget Control

Languages

Spanish
Native or Bilingual

Timeline

Manager Whataburger

Whataburger Restaurants
05.2014 - 05.2022

Assistant Manager

Olive Garden - Darden Restaurants
05.2011 - 05.2014

High School Diploma -

Highlands High School

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Viridiana Barrs