Virtis Evans
Roanoke Rapids,NC
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Virginia Commonwealth University Medical Center
12.2021 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured a safe environment for patients by adhering to infection control protocols and maintaining a clean workspace.
- Maintained clean and safe environment to promote patient safety and comfort.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Medical Records Specialist
Armor Correctional Health Services Inc.
04.2019 - 12.2021
- Provided comprehensive administrative and programmatic support to the Medical/Nursing department, aligning with the unit and agency mission.
- Demonstrated proficiency in updating and maintaining records, files, and automated databases, ensuring accuracy and compliance with institutional mental health protocols and medical standards.
- Reviewed charts and flagged incomplete or inaccurate information.
- Facilitated the scheduling of mental health/therapy sessions, programs, and groups for offenders, optimizing resource utilization and ensuring efficient coordination.
- Prepared and distributed relevant documentation, maintained files, and handled communication channels including email and telephone, addressing inquiries promptly and professionally.
- Collaborated effectively with internal and external stakeholders to support departmental operations and enhance service delivery.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
Certified Nursing Assistant
The Crossings of Bon Air
06.2018 - 06.2019
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted residents in preparing for activities and social programs.
- Answered signal lights, bells or intercom systems to determine resident needs.
Resident Assistant
Spring Arbor Assisted Living
04.2015 - 05.2018
- Improved patient outlook and daily living through compassionate care.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Responded and assisted with diverse needs of residents on wing.
- Devised various activities for social, educational and recreational resident programs.
- Welcomed new residents and assisted with community adjustment.
- Helped residents with packing, unpacking and storing belongings.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Completed routine rounds, checking with residents to meet care needs.
- Verified resident mealtime presence and checked on non-attending expected individuals.
- Communicated with families or advocates to discuss resident needs and progress.
- Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
- Maintained behavior management checklist and recorded daily data.
Customer Service Cashier
Roses' Department Store
06.2014 - 07.2015
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers promptly and responded to questions.
Education
Some College (No Degree) - Nursing Assistance
Professional Careers Institute, Inc. - Richmond
Richmond, VaSome College (No Degree) - Medication Aide
Professional Careers Institute, Inc. - Richmond
Richmond, VASome College (No Degree) - Practical Nursing
Fortis College - Norfolk
Norfolk, VAHigh School Diploma -
Park View High School
South Hill, VA06.2007
Skills
- ADL Assistance
- Time Management
- Client Documentation
- HIPAA Compliance
- Database Search and Data Entry Skills
- Organized and Detail-Oriented
- Patient Confidentiality and Data Security
- Administrative and Office Support
- Patient-focused care
- Patient Care Technician (PCT)
- Dementia and Alzheimer's knowledge
- Professional Bedside Manner
- Microsoft Office
- Documenting and Recording Information
Timeline
Patient Care Technician
Virginia Commonwealth University Medical Center
12.2021 - Current
Medical Records Specialist
Armor Correctional Health Services Inc.
04.2019 - 12.2021
Certified Nursing Assistant
The Crossings of Bon Air
06.2018 - 06.2019
Resident Assistant
Spring Arbor Assisted Living
04.2015 - 05.2018
Customer Service Cashier
Roses' Department Store
06.2014 - 07.2015
Some College (No Degree) - Nursing Assistance
Professional Careers Institute, Inc. - Richmond
Some College (No Degree) - Medication Aide
Professional Careers Institute, Inc. - Richmond
Some College (No Degree) - Practical Nursing
Fortis College - Norfolk
High School Diploma -
Park View High School
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