Virtis Gibson
Lubbock,TX
Overview
14
14
years of professional experience
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Work History
Cashier
Oak View Group
Lubbock, TX
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Collaborated with team members to ensure a smooth checkout experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tax Preparer
Jackson Hewitt
Dallas Tx
01.2021 - 03.2026
- Prepared individual and business tax returns, ensuring compliance with federal and state regulations.
- Analyzed financial documents to determine eligibility for credits and deductions, enhancing client savings.
- Reviewed and verified client information for accuracy, improving overall return quality and minimizing errors.
- Collaborated with clients to gather necessary documentation, streamlining data collection processes for efficiency.
- Provided exceptional customer service by addressing client inquiries and concerns promptly, strengthening client relationships.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Olive Garden Restaurant
Lubbock, TX
06.2017 - 08.2021
- Delivered exceptional customer service by effectively managing guest orders and inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items and service protocols, enhancing team efficiency.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Tax Preparer
Jackson Hewitt
Lubbock, TX
12.2011 - 04.2017
- Prepared individual and business tax returns while ensuring compliance with federal and state regulations.
- Analyzed client financial documents to identify deductions and credits, maximizing tax benefits.
- Reviewed completed returns for accuracy, resolving discrepancies and minimizing audit risks.
- Educated clients on tax strategies and potential changes in legislation affecting their filings.
- Analyzed financial records to verify accuracy of tax returns.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
Education
Associate of Arts - General Studies
South Plains College
Levelland, TX08.2006
Skills
Very outgoing person very friendly dependable, very reliable very hard worker
Timeline
Cashier
Oak View Group
11.2025 - Current
Tax Preparer
Jackson Hewitt
01.2021 - 03.2026
Olive Garden Restaurant
06.2017 - 08.2021
Tax Preparer
Jackson Hewitt
12.2011 - 04.2017
Associate of Arts - General Studies
South Plains College