Viseth Sen

• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Wrote code and developed tools and integrations to meet cross-platform user needs.
• Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
• Implemented best practices to protect data and assets.
• Automated and implemented system backup and recovery procedures.
• Built automation tools and applications to deploy next-generation platforms.
• Implemented Cost-Saving Strategy in AWS saving 30% annually.

• Developed Multiple Stacks for Production and Development
• Implemented Code Build/Pipeline for Project
• Assisted with implementation of Jenkins and Blue Ocean
• Participated in all phases of system development life cycle, from requirements analysis through system implementation.
• Developed Requirements for getting product onto AWS Marketplace
• Gave Training related to AWS Usage and IAM
• Give reports related to financial requirements
• Develop Dashboard and Reports for Usage related to Cloud Services

• Participated in all phases of system development life cycle, from requirements analysis through system implementation.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
• Migrated Wordpress from WPEngine to AWS, Incorporated Aurora DB.
• AWS System Administrator, Responsible for ensuring High Availability and Disaster Recovery
• Increased sales and brand exposure by improving Ecommerce Platform and allowing for Stripe Credit Card Payment.

• Traveled on-site to determine needs, set up equipment and provide training.
• Liaised with management and customers to better understand company needs and recommend appropriate solutions.
• Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
• Enacted successful repairs by applying technical skills and operations knowledge.
• Developed new process for deployment which resulted in marked improvements

• Planned and executed activities to promote Computer Accessibility, Typing and Teamwork Development.
• Developed activities and integrated technology to diversify instruction.
• Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
• Met with parents to resolve conflicting educational priorities and issues.

I.c.stars rigorous four-month technology training and leadership program offers 1,000+ hours of immersive, hands-on, project-based learning in a fast-paced Agile environment.

• Project Manager - As a Project Manager I worked closely with my team identifying their strengths, helping them work on the craft and collaborating. This collaboration and open communication with our client was instrumental to our team winning the Initial RFP.
• Quality Assurance Analyst - As a QA Analyst, I worked closely with my team members learning how they code as well as their coding style. This was instrumental in cementing my understanding of various technologies.
• Back-End Developer - As a Backend Developer I used Python, Flask, Django, Postgres to deploy our application on a live server.

• Identified and eliminated HTML, CSS, JS, Wordpress bugs to improve user experience.
• Worked closely with social media team on WordPress blogs and social media marketing. 
• Communicated neutrally, empathically and comfortably with team members, clients and customers.

• Consistently hit and exceeded sales goals by 20%.
• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable clients with a 85% success rate.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.