Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL SKILLS
BUSINESS SKILLS
OTHER SKILLS
Timeline
Generic

Vishal Dave

Virginia Beach,USA

Summary

  • Experienced scrum master with a proven track record of delivering high-quality software on time and within budget seeks a position with a top technology firm. CORE QUALIFICATIONS
  • Certified Scrum Master and Scrum Professional.
  • Evangelist of agile/scrum principles and methodology.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Nine Plus years of scrum experience.
  • Wide experience working and implementing SAFe in large organizations.
  • Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success.
  • Experienced with project lifecycle management, including initiation, planning, execution, and closure. Utilizes effective communication and leadership skills to guide teams and stakeholders. Track record of applying strategic thinking and risk assessment to achieve project goals efficiently.
  • Diligent Project Manager with proven track record of managing complex projects from inception to completion. Successfully led cross-functional teams and implemented innovative solutions to meet project goals. Demonstrated expertise in project planning and risk management. Experienced PM/SM with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in Project planning and deployment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sr. Project Manager/SM

Heartland School solutions
02.2022 - Current
  • Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos, and other Scrum-related meetings
  • During the SDLC cycle keep track of the Project Charter and initiate track down and mitigate the risks or huddles.
  • Track and communicate team velocity and other development metrics with, and with, all affected teams and management
  • Track the deliverables through Azure devops which provides end-to-end traceability, which lets developers track work throughout the entire lifecycle from requirement through deployment.
  • Ensure the development teams are practicing core agile principles.
  • Streamline the process of requirement gathering from both technical and business stakeholders, shortening project initiation timeline by 15%.
  • Coordinated major infrastructure upgrades, reducing technical debt by 50%
  • Determine and remove all obstacles that may interfere with the ability of the teams to deliver assigned goals
  • Maintain relevant metrics that help the team see how they are doing, provide directions to project activities to ensure successful implementation and support promote continuous improvement and help teams increase productivity.
  • Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
  • Working in application development or software product development environment
  • Experience acting as a Project manager/Scrum Master for multiple scrum teams across the countries in the three different time zones.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Developed and maintained project budgets to control costs and meet organizational and project goals.
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Established and managed change management processes to fulfill successful project transitions.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
  • Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
  • Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
  • Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
  • Developed comprehensive risk management plans to minimize project delays and budget overruns, safeguarding project outcomes.
  • Achieved substantial cost savings by renegotiating contracts with key suppliers and optimizing resource allocation across projects.
  • Established and maintained strong relationships with external stakeholders, including clients and partners, ensuring smooth project execution and new business opportunities.
  • Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Analyzed project performance data to identify areas of improvement.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

SM/Agile Delivery Lead

Capital One
01.2021 - 02.2022
  • Provided PM/ Scrum leadership and Agile Coaching to multiple scrum teams on the Release Train that automate and integrate Customer Accounts Summary and Universal Money Market solutions within the company’s financial enterprise platform
  • Delivered capabilities integration utilizing API-based subscription solutions with Customer Accounts, Customer Accounts Solutions and Universal Money Market workflows
  • Coached Product Owners, Technical Leads, Architects, and developers to continuously improve methods and deliverables utilizing appropriate SAFe Agile principles and best practice
  • Coached and empowered teams to be truly self-organized within SAFe Agile framework
  • Coached teams on how to shift gears quickly and be able to push back effectively
  • Coached teams on dependency mapping on user stories and assisted with escalation and resolution working on tight deadlines
  • Coached teams on user story writing, estimating and story pointing
  • Educated teams on how to read multiple charts and dashboard correctly in JIRA (Burndown, Burn up, velocity charts)
  • Coached teams to be comfortable with changing priorities and impacts
  • Spearheaded PI (Program Increment) planning, story prioritization meetings, backlog grooming meetings while managing expectations with leadership
  • Consistently delivered functionality on a timely release schedule for the release train is backend and some UI for mobile application. One team is universal money movement- overseas transactions. The other is customer accounts-controls what shows up in UI for customers
  • Used GitHub extensively and participated in code reviews prior to deployment in production
  • Good understanding of tables, data, design, and architecture workflows
  • Spearheaded PI planning for the release train, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed
  • Successfully tracked and communicated team velocity and sprint/release progress in JIRA
  • Maintained process documentation for teams in Confluence
  • Work very closely with the Product Owners and Technical Leads to maintain the product backlog in JIRA and keep it up to date sinking up with Jira Align.
  • Actively participated in bi-weekly Scrum of Scrums (S2s, S3s) and helped with internal and external communication, improving transparency, and radiating information
  • Effectively communicated defects/bugs inter team and across departments with prioritization and resolution of defects/bugs
  • Utilize the Azure devops for tracking and aligning the Features with the cross functional teams.

Senior Scrum Master

Wells Fargo
06.2019 - 09.2020
  • Leading Scrum ceremonies including Daily Standup, Sprint Planning, Feature / Story Grooming, Sprint Demos and Sprint Retrospectives.
  • Successfully act as a facilitator and coach, helping the team navigate the project lifecycle while adhering to the core principles of scrum, even within a structured waterfall framework.
  • Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking, and managing sprints, created status reports and burn down charts.
  • Tracking & Reporting of team progress and velocity through use of Agile-centric reporting including burn-down/burn-up charts and velocity charts.
  • Partnering with and assisting the Product Owners and Development Team in definition of Features & Stories as needed.
  • Active management of team backlog and capacity that would contribute to sustainment of a high-performing team.
  • Partnering with Product Owners, Project Managers, Release Train Engineers, and other Senior Leaders as needed to remove team impediments to enable continual flow of work and optimize team capacity.
  • Provide consistent and transparent reporting to senior leadership on status of team’s work and overall agile health using Azure devops.
  • Provide coaching to teams on Scrum & Agile practices and enable successful and sustained adoption of Agile mindset.
  • Coordinate defect resolution process as needed to ensure that stories are accepted, and software is deployed successfully to production.
  • Lead assigned teams successfully through quarterly PI Planning events.
  • Coached and implemented SAFe framework to multiple teams in the organization.
  • Supported traditional Project Management functions including:
  • End-to-end management of technology projects including cross-service provider coordination of SDLC activities ensuring successful deployment of new technology enhancements.
  • Management of project financials including compiling estimates, monthly updates to forecasts and tracking of actuals to manage spend against project budgets.
  • Coordination of activities to enable completion of deliverables needed to demonstrate adherence to Enterprise Change Execution Standards and navigating QA and Tollgate processes.
  • Provide status updates and reporting to multiple levels of leadership on overall project health.
  • Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
  • Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
  • Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
  • Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
  • Ensured alignment between business goals and technical requirements by working closely with stakeholders during sprint planning sessions.
  • Improved overall project efficiency with effective coordination between development, testing, deployment, and support teams during release cycles.
  • Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
  • Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.
  • Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
  • Promoted customer-centric approach by incorporating user feedback into product development processes, ensuring end-user satisfaction.
  • Established a strong foundation for successful project outcomes through efficient resource allocation and workload distribution among team members.
  • Instrumental in fostering an environment conducive to open communication, resulting in increased trust among team members and improved decision-making processes.
  • Optimized existing workflows by analyzing performance metrics and implementing continuous process improvements tailored to specific organizational needs.
  • Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
  • Enabled efficient knowledge transfer across the organization by developing comprehensive training materials and conducting informative workshops on Agile best practices.
  • Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
  • Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
  • Consistently exceeded performance targets by diligently tracking project progress and proactively addressing any deviations from planned objectives.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Worked to provide continuous improvement for product development lifecycle.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Evangelized Agile as strategic asset of culture and business value.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Conducted quality assurance to verify accuracy of data used in IT projects.
  • Generated reports for IT project progress and performance.
  • Wrote, updated and maintained project documentation.
  • Led cross-functional teams to successfully complete IT projects.
  • Communicated project updates to stakeholders at all levels.
  • Created and implemented contingency plans to address potential risks.
  • Negotiated and managed project budgets to meet goals.
  • Implemented best practices to drive quality IT project delivery.
  • Partnered with project team members to identify and quickly address problems.
  • Devised test plans to validate accuracy of IT projects.
  • Monitored and tracked project progress to support timely completion.
  • Established and enforced project timelines and deadlines.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Trained personnel on use of IT tools and applications.
  • Identified and implemented cost-saving measures in IT projects.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Coordinated with external vendors to deliver IT project components.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Developed and introduced IT strategies to improve operational efficiency.

Project Manager/AD

LAP GROUPS
01.2017 - 03.2019
  • As a Project Manager/Scrum Master my major responsibilities were to plan, leading, organizing, and motivating agile teams to achieve a high level of performance and quality in delivering projects that provide exceptional business value to the internal and external stakeholders. Also implemented new project tracking tool leading to a 20% increase in productivity.
  • Committed to Drive consistent project delivery through the entire project lifecycle in the waterfall framework, including project plans, release plans, resource allocation, and management of project risks, scope, schedule, and delivery of value.
  • Managing Application Landscape analysis team - identify potential candidates for AWS migration, cost benefit analysis, AWS service mapping and PoC using Scrum framework.
  • Work within the core delivery team empowered/tasked with design, development, modification, and implementation of computer applications and building high performing delivery teams.
  • Serve as an Agile Expert who is responsible and drives the team to deliver releases.
  • Engage stakeholders, contributors, and technical resources to get stuff done.
  • Contribute and drive the team to Agile Maturity goals and DEVOPS goals.
  • Manage multiple/concurrent work streams end-to-end. Utilize project coordination expertise and tools such as AHA, JIRA, and MS-Project to support upstream and downstream teams throughout SDLC.
  • Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality.
  • Facilitate impediment resolution in a timely, cost-effective manner.
  • Track and produce key metrics (e.g., burndown, cumulative flow, velocity, etc.)
  • Tracks and communicates project progress from a schedule, cost, and risk perspective to the project team, stakeholders, and management.
  • Establishes an environment where the teams can be effective and helps remove obstacles.
  • Protects the team from outside interruptions and distractions.
  • Ensures a good relationship between the team and product owner as well as others outside the team.
  • Promotes continuous improvement and helps teams to increase productivity.
  • Help Product Owner and team with Product backlog management.
  • Ensures the teams are practicing core Agile principles.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Analyzed project performance data to identify areas of improvement.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.

Sr. Scrum Master

JP Morgan Chase
02.2015 - 11.2016
  • Facilitate Agile ceremonies including daily stand-up, Retrospective, Sprint Planning, Refinement/Grooming session, and Demo.
  • Used JIRA to maintain product backlog and sprint backlog
  • Coach Product Owner and Agile team know how to navigate and use Agile practices.
  • Prioritize and execute marketing intent through lean and Agile process while transforming team from waterfall to agile.
  • Partner with Branded Card business analysts to ensure understanding and delivery of product intent through the product lifecycle
  • Worked on SAFe framework with other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked with Release Train Engineer, System Architects, and system Team for Infrastructure requirements and to support integration testing
  • Mitigated impediments during the sprint in terms of issues and risks
  • Identify and communicate opportunities, while implementing process enhancements to internal scoring system used to determine customer's financial soundness: Increased delivery from 4 releases in 2015to 33 in 2016, helping to deliver $400MM to market
  • Championed change management initiatives, guiding teams through successful transitions to new methodologies and techniques.
  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
  • Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
  • Successfully led multi-disciplinary teams towards achieving project milestones while adhering to established budgets and timelines.
  • Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
  • Improved overall project efficiency with effective coordination between development, testing, deployment, and support teams during release cycles.
  • Ensured alignment between business goals and technical requirements by working closely with stakeholders during sprint planning sessions.
  • Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
  • Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.
  • Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
  • Promoted customer-centric approach by incorporating user feedback into product development processes, ensuring end-user satisfaction.
  • Established a strong foundation for successful project outcomes through efficient resource allocation and workload distribution among team members.
  • Instrumental in fostering an environment conducive to open communication, resulting in increased trust among team members and improved decision-making processes.
  • Optimized existing workflows by analyzing performance metrics and implementing continuous process improvements tailored to specific organizational needs.
  • Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
  • Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
  • Consistently exceeded performance targets by diligently tracking project progress and proactively addressing any deviations from planned objectives.
  • Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
  • Enabled efficient knowledge transfer across the organization by developing comprehensive training materials and conducting informative workshops on Agile best practices.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Worked to provide continuous improvement for product development lifecycle.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Evangelized Agile as strategic asset of culture and business value.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Generated reports for IT project progress and performance.
  • Conducted quality assurance to verify accuracy of data used in IT projects.
  • Wrote, updated and maintained project documentation.
  • Led cross-functional teams to successfully complete IT projects.
  • Communicated project updates to stakeholders at all levels.
  • Created and implemented contingency plans to address potential risks.
  • Negotiated and managed project budgets to meet goals.
  • Partnered with project team members to identify and quickly address problems.
  • Monitored and tracked project progress to support timely completion.
  • Established and enforced project timelines and deadlines.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Trained personnel on use of IT tools and applications.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Devised test plans to validate accuracy of IT projects.
  • Implemented best practices to drive quality IT project delivery.
  • Identified and implemented cost-saving measures in IT projects.
  • Coordinated with external vendors to deliver IT project components.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Developed and introduced IT strategies to improve operational efficiency.

Agile Scrum Master/BA

BASYS INC
05.2012 - 09.2014
  • Highly accomplished Agile Delivery Lead with over 8 years of experience as an Agile Professional/ Agile project implementations
  • Continuous improvement-oriented professional with servant leadership emphasis.
  • Defined the product roadmap, release strategy and deployment pipeline.
  • Managed delivery of product releases, release documentation and training material.
  • Created Product Prioritization Matrix to identify Minimum Viable Product (MVP).
  • Served as Scrum Master on the same team.
  • Achieved 98% automation of regression test suite.
  • Provided informal training to 30+ resources to increase agile knowledge and adoption.
  • Communicate committed stories for the upcoming sprint to backlog owners and stakeholders.
  • Represent the team daily at the Scrum of Scrums (S2) meeting to report impediments for escalation.
  • Facilitate scrum ceremonies for the team (Daily Stand-up, Planning, Retrospective, Grooming & Review/Demo)

Agile Scrum Master/BA

BMI
01.2010 - 03.2012
  • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
  • Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings
  • Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.
  • Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog.
  • Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
  • Work closely with project owners in backlog management and continuous delivery of features. Educate and reinforce scrum methodology and agile framework to team members and stakeholders. Direct and lead development team from project initiation through the delivery of final product.
  • Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Created a culture of continuous learning through ongoing training sessions, workshops, and knowledge-sharing initiatives within the team.
  • Coached team members in Agile practices, promoting a culture of continuous improvement.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Evangelized agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
  • Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
  • Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
  • Fostered an environment of trust among team members through regular check-ins, open communication, and honest feedback.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Developed metrics for tracking progress and measuring team performance against goals.
  • Championed Agile best practices within the organization, driving adoption across multiple teams.
  • Promoted transparency within the project lifecycle by maintaining up-to-date documentation on progress, risks, and milestones achieved.
  • Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
  • Identified and resolved impediments, ensuring the smooth progress of projects towards completion.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Advised executives on scaling Agile practices across departments to increase organizational agility and responsiveness to change initiatives.
  • Removed obstacles by finding right personnel to advance tasks and projects.
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Empowered self-organizing teams by providing guidance on roles, responsibilities, and decision-making authority within the Scrum framework.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Assisted with internal and external communication resulting in improved transparency.
  • Assessed Scrum maturity of team and organized and coached team to higher levels of development.
  • Optimized resource allocation through capacity planning, maximizing team productivity without overloading resources.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Improved project delivery timeframes through effective backlog management and sprint planning.
  • Supported team using servant leadership style and leading by example.
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
  • Managed risks proactively by anticipating potential issues and creating mitigation plans.
  • Streamlined workflow processes by identifying inefficiencies and recommending improvements to eliminate bottlenecks.
  • Established strong relationships with stakeholders, aligning expectations and maintaining open lines of communication throughout projects.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit scrum team.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
  • Worked to provide continuous improvement for product development lifecycle.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Evangelized Agile as strategic asset of culture and business value.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Conducted quality assurance to verify accuracy of data used in IT projects.
  • Generated reports for IT project progress and performance.
  • Led cross-functional teams to successfully complete IT projects.
  • Communicated project updates to stakeholders at all levels.
  • Devised test plans to validate accuracy of IT projects.
  • Coordinated with external vendors to deliver IT project components.
  • Negotiated and managed project budgets to meet goals.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Established and enforced project timelines and deadlines.

Education

Bachelor of Business Administration (BBA) -

Sardar Patel University
Gujarat, India
06.2006

Master of Business Administration (MBA) -

DeVry University
Chicago, IL
11.2009

Skills

  • Methodologies: Safe, Agile, Waterfall, Scrum, Kanban
  • Business Modeling Tools: Microsoft Visio
  • Project Management: Azure devops, Adobe, AHA, RALLY, HP PPM, JIRA, JIRA Align, Confluence, Microsoft Project, Microsoft Office Suite, and office 365 (Excel, Outlook, PowerPoint, Publisher, Visio, Word), SharePoint
  • Operating Systems: Windows 98/2007, Windows XP, Windows 10
  • Projects: Application Support and maintenance & Transition, Cloud Computing, Product centric

Certification

  • CSM (Certified Scrum Master)
  • SSM (SAFe Certified Scrum Master)
  • PMP (Project Management Professional)

ADDITIONAL SKILLS

Language: English, Hindi, Gujarati

BUSINESS SKILLS

  • Requirements Gathering
  • Business Definition Requirements
  • Business Processes research, analysis & documentation
  • Functional Requirements gathering
  • Project Charter

OTHER SKILLS

  • Microsoft Office
  • Customer Satisfaction
  • Teamwork
  • Customer Service
  • Analysis
  • Team Leadership
  • Team Building
  • Jira/Confluence/AHA/Jira Align/Azure Devops.
  • Axosoft

Timeline

Sr. Project Manager/SM

Heartland School solutions
02.2022 - Current

SM/Agile Delivery Lead

Capital One
01.2021 - 02.2022

Senior Scrum Master

Wells Fargo
06.2019 - 09.2020

Project Manager/AD

LAP GROUPS
01.2017 - 03.2019

Sr. Scrum Master

JP Morgan Chase
02.2015 - 11.2016

Agile Scrum Master/BA

BASYS INC
05.2012 - 09.2014

Agile Scrum Master/BA

BMI
01.2010 - 03.2012

Bachelor of Business Administration (BBA) -

Sardar Patel University

Master of Business Administration (MBA) -

DeVry University

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