Vishal Gayye

• Designed to-be process models that replaced manual tasks with AI-automated solutions, enhancing compliance workflows.
• Delivered process improvement services, including Kaizen events and innovation sprints, to align with organizational goals.
• Led analysis, modeling, and redesign of complex business processes using advanced tools for measurable improvements.
• Conducted discovery workshops with SMEs across four regions to identify and document compliance gaps.
• Applied process mining and intelligence to validate current-state findings, creating Power BI dashboards for regulatory KPIs.
• Converted existing process artifacts from Lucidchart, MS Visio, and SOPs into standardized BPMN 2.0 models for global securities office.
• Served as lead consultant on complex projects, providing guidance and mentorship to foster continuous learning.
• Participated in cross-divisional community of practice, sharing knowledge and facilitating workshops on process improvement methodologies.

• Collaborated with stakeholders across supply chain, finance, marketing, and operations to identify and prioritize automation and AI opportunities.
• Facilitated workshops to uncover pain points, define actionable use cases, and align on effective solutions.
• Translated business needs into clear requirements, user stories, and acceptance criteria.

Designed scalable, AI-driven solutions including workflows, integrations, and system interactions.

• Partnered with IT and development teams to deliver secure, enterprise-aligned solutions.
• Developed and refined prompts and workflows for AI tools like Microsoft Copilot and AWS Bedrock.

Monitored AI outputs for quality, bias, and accuracy, implementing guardrails and best practices to ensure reliability.

• Gathered and documented business and functional requirements to ensure project alignment.
• Executed business process analysis and workflow documentation using data analysis techniques.
• Applied project implementation methodologies, including Agile/Scrum and Waterfall, for effective execution.
• Demonstrated strong analytical and problem-solving skills to enhance organizational effectiveness.
• Provided operational support by identifying, prioritizing, and resolving system issues efficiently.
• Utilized Microsoft Office, Visio, and DevOps platforms for documentation and collaboration tasks.
• Communicated complex concepts clearly across technical and non-technical teams.
• Managed multiple priorities in fast-paced environments while ensuring detail-oriented quality.

• Analyzed current-state and future-state workflows to identify bottlenecks and propose actionable improvements.
• Ensured end-to-end traceability across business requirements, BPMN models, SOPs, and RTMs.
• Developed expertise in process mining and Celonis methodologies for data-driven analysis.
• Translated business requirements into functional documentation for development and QA teams.
• Collaborated with compliance and technology teams to validate process changes and ensure accuracy of documentation.
• Attended stakeholder meetings and workshops to ensure alignment and successful project delivery.
• Created audit-ready documentation and maintained process repositories to ensure governance compliance.
• Supported continuous improvement initiatives through effective documentation management.

• Documented processes and performed gap analysis for trading and fintech modernization initiatives, creating BPMN models in MS Visio and Signavio to enhance deal lifecycle workflows.
• Conducted stakeholder interviews and requirements workshops with Front Office and operations teams, translating business needs into process maps and functional specifications.
• Oversaw Signavio process repository across concurrent workstreams, ensuring adherence to versioning standards and BPMN model consistency across project teams.
• Coordinated UAT and defect tracking across releases, facilitating communication between business stakeholders and technical teams throughout delivery cycle.