Vishal Kashyap
+91-70273-64013 / Charlotte, USA,, Age-25 / Male
Summary
Experienced Bartender & Supervisor with a demonstrated history of working in the hospitality industry. Skilled In Food & Beverage Service, Micros & POS handling, Hospitality Management, Menu Development, Cost Management, Staff Management and Inventory Management. Hospitality Professional graduated from the Lovely Professional University, Punjab-India
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor Intern as J1
Dean's Italian Steakhouse(Fine-Dining Restaurant)
-JW Marriott Hotel, Charlotte, North Carolina ,USA
03.2024 - Current
- Supervised daily operations of the food and beverage service team, ensuring seamless delivery of high-quality customer experiences.
- Assisted in staff scheduling, task delegation, and performance monitoring to maintain operational efficiency.
- Ensured compliance with health, safety, and sanitation regulations, upholding company and industry standards.
- Trained and mentored service staff on customer service best practices, menu knowledge, and wine service procedures.
- Handled guest inquiries, complaints, and special requests promptly and professionally to ensure guest satisfaction.
- Collaborated with kitchen and bar teams to ensure smooth coordination of food and beverage service.
- Assisted in Bar inventory management, including monitoring Par, Cocktail Batch and minimizing waste.
- Supported the development and implementation of promotions, events, and special cocktails menu.
- Conducted regular inspections of service areas and equipment to ensure cleanliness and functionality.
Executive Mixologist
K3 (All Day Dining Restaurant)-JW Marriott Hotel
New Delhi, India
11.2023 - 01.2024
- Assisted in training new bartenders on proper techniques.
- Provided recommendations for specialty drinks upon request.
- Developed new cocktail recipes based on customer preferences.
- Maintained an organized and clean bar area.
- Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
- Greeted customers and provided excellent customer service.
- Interacted with guests to ensure satisfaction with their experience.
Mixologist
K3 (All Day Dining Restaurant)-JW Marriott Hotel
New Delhi, India
11.2022 - 10.2023
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Conducted inventory of supplies and restocked as needed.
- Managed opening, closing duties including setting up, breaking down the bar area.
- Resolved customer complaints or issues promptly and professionally.
- Used POS system to input orders, create checks and issue receipts.
- Created unique cocktails for special events.
Bartender
K3 (All Day Dining Restaurant)-JW Marriott Hotel
New Delhi, India
09.2021 - 10.2022
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Education
Bachelor of Hotel Management & Catering Technology -
Lovely Professional University
Jalandhar, Punjab, India 06.2021
Senior Secondary -
Saraswati Public School
Karnal, Haryana, India03.2016
Secondary -
Vaidic Sr. Sec. School
Karnal, Haryana, India03.2014
Skills
- Inventory management
- Training and mentoring
- Operational efficiency
- Cost accounting
- Waste reduction
- Menu offerings and promotions
- Guest issue resolution
- Staff scheduling & Management
- Staff supervision
- Hygiene standards
- Restaurant policies and procedures
- Dining room management
- Staff supervision
- Bar operations
- Mixology techniques
- Wine service
- Wine list management
- Cellar management
Accomplishments
- Certificate of Completion "Wine Service Professional" Course from Sonal Holland Wine Academy in August 2023.
- Listed in Top 18 Bartender of North Region of Stoli Vodka Elit Master Competition in September 2023.
- Certificate of appreciation from Human Resource Department for the hard work, sincere and dedication towards work in Hotel.
- Certificate of achievement from General Manager of JW Marriott Hotel, Delhi, India
Participations
- Attended a webinar on "Bar Arts and Drink Mixing" by Mr.Varun Dhyani (DIAGEO Bar Academy) in JW Marriott
- Attended a session "Gin Masterclass" by Mr. Victor De Benito at JW Marriott.
- Attended a webinar on 'A brief talk on Wine' by Ms..Heena Riat in JW Marriott
- Attended a Training Session on "Beam Suntory Spirits".
- Attended a Training session on "Cocktail and Mocktail Garnishes" by Mr. Arun in Dhamaka Events at JW Marriott
- Attended a workshop on 'Sula Wines' by Mrs. Seema Trehan focused on brief idea about Sula wines Vineyard in india.
Recommendation
- Received a recommendation letter from HR Department- JW Marriott, New Delhi for acknowledging excellent performance for the Bar-Mixologist position.
- Managers Reference is available upon request.
Languages
- English
- Hindi
Timeline
Restaurant Supervisor Intern as J1
Dean's Italian Steakhouse(Fine-Dining Restaurant)
03.2024 - Current
Executive Mixologist
K3 (All Day Dining Restaurant)-JW Marriott Hotel
11.2023 - 01.2024
Mixologist
K3 (All Day Dining Restaurant)-JW Marriott Hotel
11.2022 - 10.2023
Bartender
K3 (All Day Dining Restaurant)-JW Marriott Hotel
09.2021 - 10.2022
Bachelor of Hotel Management & Catering Technology -
Lovely Professional University
Senior Secondary -
Saraswati Public School
Secondary -
Vaidic Sr. Sec. School
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