Vishal Lohia
Senior Software Engineer
Bengaluru,India
Summary
Persistent professional equipped with more than 6 years of comprehensive experience in the e-commerce and OTA industry. Provides strong technical direction across multiple projects. Responsible and articulate individual with strengths in solutions optimization, and next-generation technology like distributed platforms, micro-services etc.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Software Development Engineer II
Flipkart
Bengaluru, India
04.2018 - Current
- Designed and developed part of Cleartrip's Hotels' Booking platform and end-to-end Cleartrip's Hotels' Meta Platform to power Cleartrip's hotels on meta partners like Google hotel centre etc.
- Developed Flipkart Flights' Booking Platform (Microservices and platforms including High level and Low-level Design) in collaboration with multiple stakeholders and companies - Flights became the 6th largest category in Flipkart within 1 month of launch (and the success of the Flights category led to Flipkart acquiring Cleartrip).
- Designed and developed the platform to enable users to search and book flights on Flipkart where the platform includes Search Component, Checkout for Orchestration Between Promise-Payment-OMS, Powering coupons, Communication, Enabling Super coins' for Flights, Flights Orders' Survey etc.
- Designed and developed the reliable and highly Scalable Chat Platform from scratch which handles 1 Mn+ concurrent chats to enable multiple types of real-time cross-platform communication which are being used for chatbot, Flipkart customer support chat and Seller/Brand chat.
- Developed AI-based Chatbot and Multi-tenant framework for Machine Learning-based Contextual conversation Having Natural Language Understanding With Intent Classification And Entity Extraction launched as Mobiles' Shopping Assistant which led to 19%+ conversion for mobiles category who interacted with Mobiles Shopping Assistant with 80%+ customer satisfaction.
- Designed and developed a Multi-tenant Flipkart Side Chat Client to enable external brand experts and agents from the Flipkart side to chat with customers. This is being used by multiple business teams like Furniture, Large Appliances, etc., to help them resolve customer queries and pre-order with a 40%+ conversion ratio.
- Mentored 5+ software engineers (SDE-1s and SDE-2s) to transit into roles and succeed.
Engineer II
Walmart
Bengaluru, India
08.2016 - 03.2018
- Built data processing pipelines using tools and frameworks based on the Hadoop Ecosystem for Members' Engagement Platform (Sam's).
- Designed And Built ETL Pipelines To Automate Data Ingestion And Processing.
- Designed, Developed, Tested And Deployed Web Services For Campaign And Event Management For Sam's Club.
Education
B.E - Computer Science
Birla Institute of Technology
Mesra 07.2012 - 06.2016
Skills
System Design
Object Oriented Programming
Async Programming
Functional Programming
Algorithms
Data Structures
Problem Solving
Architecture
Database Systems
Distributed Systems
Web Application
API
Agile
Decision-making
Mentor
Timeline
Software Development Engineer II
Flipkart
04.2018 - Current
Engineer II
Walmart
08.2016 - 03.2018
B.E - Computer Science
Birla Institute of Technology
07.2012 - 06.2016