Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Cashier

Vishal Mourya

Jacksonville,FL

Summary

Dynamic professional with a proven track record in customer service excellence and cash handling, honed at Compass Group USA and other notable employers. Skilled in fostering customer loyalty through exceptional assistance and building positive relationships. Demonstrates strong work ethic, team collaboration, and a knack for enhancing operational efficiency. Achieved significant positive feedback by prioritizing customer needs and safety.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Compass Group USA
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Package Handler

Ace Medical Services
02.2023 - 05.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Tourist Guide

Art Museum
06.2018 - 07.2019
  • Built personal relationships with guests to promote positive experiences.
  • Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
  • Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
  • Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
  • Guided groups of up to [Number] people on scheduled tours.
  • Enhanced visitor experience by providing engaging and informative tours of various sites.
  • Strengthened company reputation as a premier tourist guide service through consistently positive reviews from satisfied customers.

Education

Associate of Science - Data Analytics

FSCJ
Jacksonville, FL
11-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Team collaboration
  • Customer service excellence

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Completed manager training program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Customer Service Professional (CCSP) - National Customer Service Association.
  • Food Handler Certification (FHC) - State or County Health Departments.

Languages

Hindi
Full Professional

Timeline

Cashier

Compass Group USA
07.2023 - Current

Package Handler

Ace Medical Services
02.2023 - 05.2023

Tourist Guide

Art Museum
06.2018 - 07.2019

Associate of Science - Data Analytics

FSCJ

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Vishal Mourya