Accomplished SQA Engineer and Business Analyst with a proven track record at Gilead Sciences, enhancing SaaS platforms like Salesforce and SharePoint through rigorous testing and stakeholder collaboration. Expert in SQL and adept at translating business needs into technical solutions, significantly improving project outcomes. Demonstrates strong leadership in guiding teams and streamlining processes for optimal efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SQA Engineer / Business Analyst
Gilead Sciences
01.2018 - Current
Lead Software Quality Assurance (SQA) testing programs for the implementation of new applications and enhancements on SaaS-based platforms like Salesforce and SharePoint, while identifying and documenting business needs for technical alignment
Perform high-level data validation and exploratory testing using various methodologies on business-critical applications like Salesforce, SharePoint, Vendor Management System (VMS), Cost of Goods and Services (COGS), and Clinical Batch Record (CBR) to ensure data accuracy and completeness
Collaborate with stakeholders and development teams to analyze, document, and validate User Requirement Specifications (URS) and Functional Requirement Specifications (FRS), ensuring clear, complete, and testable requirements
Act as a liaison between business teams and developers, translating business requirements into actionable technical tasks and ensuring solutions align with organizational goals
Author and revise project artifacts such as test plans, test protocols, and traceability matrices, managing stakeholder review and approval through meetings and workshops
Assist with data migration activities using tools like Data Loader and Sharegate, ensuring environments are properly configured for testing
Conduct comprehensive system testing, functional testing, regression testing, load/performance testing, and stress testing to verify system functionality and readiness for User Acceptance Testing (UAT)
Participate in Software Quality Assurance testing and implementation of Veeva Vault, a SaaS-based application for Quality Document Management, ensuring alignment with business processes
Perform end-to-end data validation for Extract, Transform, Load (ETL) and Business Intelligence (BI) systems across multiple data sources and target applications
Execute SOQL queries using tools like Workbench to validate data in Salesforce applications and verify large datasets using SQL during data integration testing
Lead UAT efforts in collaboration with Business Process Owners and Business Analysts, developing UAT test plans, authoring test scripts, and preparing environments for execution
Manage the entire defect lifecycle using tools like Azure DevOps and HP ALM while ensuring timely resolution and accurate reporting
Prepare and present test execution summaries, defect reports, and release sign-offs to project stakeholders, ensuring transparent communication of project status
Provide guidance to offshore testing teams, ensuring alignment with test activities, and deliver Salesforce application training to new hires monthly
Maintain data integrity and ensure compliance with company SOPs, 21 CFR PART 11/EU Annex 11, GLP, GDP, and cGMP regulations, contributing to continuous process improvements for controlled documentation
Serve as a Salesforce System Administrator to manage operational tasks, troubleshoot issues, and support ongoing business requirements
Alumni Service Program Assistant (Graduate Assistantship)
International Technological University
08.2017 - 12.2017
Planned, coordinated, and implemented major alumni events such as the Global Partner Accelerator, Grad Reception, and Trivia Contest, ensuring successful execution and engagement
Supported the development and delivery of outreach programs, reunions, career services, and social networking initiatives, fostering strong connections among alumni, students, and the university
Researched, developed, and promoted social, cultural, and educational programs tailored to the diverse needs of generational alumni segments, enhancing community involvement
Managed marketing efforts for alumni events, including creating content for newsletters, online registrations via Mailchimp, and serving as the primary liaison between alumni, students, and the university
Software Quality Assurance Analyst (Internship)
Medivation, Inc
CA
09.2016 - 10.2016
Involved in implementation of Interactive Response Technology (IRT) application, and its testing and deployment in production environment
Analyzed business user requirement specifications to develop test scenarios pertaining to clinical supply chain management and manufacturing, requiring chemistry background
Designed and developed test plan from user requirements specification and the use cases documents
Documented all the proposed modifications to the user requirements specifications using Electronic Document Management system (EDMS), tested and documented using manual testing methodology
Designed and developed UAT protocols and performed UAT testing to ensure that the developed system satisfied the business needs as specified in the URS document
Actively participated in the resolution of defects, retesting of the defect fixes and documentation of the test results, per applicable deviation/discrepancy reports, as required
Actively communicated with business team, technical team and management team to manage defect life cycle to track and fix defects in time
Collaborated with Test Lead to review the executed protocol documentation
Created requirement traceability matrix to preserve trace between requirements and test cases
Demonstrated strong understanding of computerized systems and its applicability to manage data pertaining to clinical supply chain management and manufacturing using IRT
Education
Master’s - Computer Science
International Technological University
California, USA
Bachelor’s - Chemistry
Sardar Patel University
Vallabh Vidhyanagar, Gujarat, India
Skills
Testing and Defect Management Tools: HP QC, Azure DevOps, VersionOne, CodeScan
Development and Programming Languages: Java, C, Python, NET
Database and Query Tools: SQL, SOQL, Oracle DB
Business Intelligence and Analytics Tools: OBIEE, Spotfire, and Tableau
SaaS and Data Management Tools: Salesforce, SharePoint, Dataloader, SharePoint Designer
Certification
Certified ScrumMaster
Certified in Computer System Validation
Timeline
SQA Engineer / Business Analyst
Gilead Sciences
01.2018 - Current
Alumni Service Program Assistant (Graduate Assistantship)
Business Analyst & SQA Test Engineer at Booz Allen Acquisition (Liberty IT Solutions)Business Analyst & SQA Test Engineer at Booz Allen Acquisition (Liberty IT Solutions)