Summary
Overview
Work History
Education
Skills
Accomplishments
Domain Expertise
Websites
Certification
Key Clients
Languages
Timeline
Generic

VISHAL SHARMA

Audubon,Pennsylvania

Summary

Over 18+ years of experience in in Wealth Management, Advisory Markets & Investment Banking, Credit Cards Processing & Core Banking Operations Software Industry. Excellent reputation for resolving problems and improving customer satisfaction.

In my current role at Wipro, I lead a team of over 20 professionals, ensuring timely and cost-effective project delivery. My expertise in API Testing, utilizing tools like SOAP UI and Ready API, aligns with the requirements for this role. I have a proven track record of collaborating with development and deployment teams to make informed go/no-go decisions based on test results. Program Test Lead with successful career record in promoting and implementing quality management systems within Banking Industry. Skilled in working with project quality teams and manufacturing quality control staff to produce best-in-industry quality products.. Thorough understanding of all US regulatory requirements.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Program Test Manger

Wipro, TD Bank
04.2023 - Current

As a Test Manager & Agility Test Lead/XP Lead at Wipro with Client TD Bank, I leverage my expertise in QA processes, software life-cycle, testing methodology, test automation, defect tracking, and test estimation and planning to deliver high-quality solutions for clients in the financial sector. With over 10 years of experience in the IT industry, I have developed a strong understanding of domain-specific testing in Credit Card Unsecured Lending Investment Banking for Wealth Management, Asset Management, Portfolio Management & Risk Management, Trading Life Cycle, Order Management & Settlement, KYC, AML & FATCA.

I do possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context.

Currently, I am managing a very large program with multiple Vendors, Partners & Stakeholders Management required to co-ordinate with them and build a comprehensive Product with very high Quality.

Working closely with design and development teams to align with the product vision. Participating in all ceremonies which are essential in defining high-level business requirements and supporting technological delivery.

Participating in Solution Designing, Complex Business Flows, Design & Technical Architectures.

Expertise in Driving product efficiency by managing the product improvement backlog, promoting speed, efficiency, and collaboration.

Capable of enabling the product portfolio at a strategic level, ensuring that quarterly planning outputs, including objectives, delivery plans, and risk mitigation strategies, are effectively aligned across all product teams.

I do have an ability to oversee strategic coordination and design for quarterly PI planning, ensuring alignment of the product backlog and with managing internal & external dependencies with internal & external vendors/stakeholders/partners and aligning with organizational goals and product solutions.

I am also a Certified SAFe® 5 Agilist, which enables me to apply agile principles and practices to enhance team collaboration, efficiency, and customer satisfaction. I have an advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams. I am passionate about learning new technologies and methodologies, and I enjoy working with diverse and talented teams to achieve common objectives.

  • Designing Test Strategy & Test Plan for Large Programs to lay down the testing approach by understanding the architecture design, data flow, integration points & business requirements/flow.
  • Establish a well defined process by using Agile Mythologies & collaborating with all stakeholders/partners & vendors for testing flow activities.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Met tight deadlines to satisfy client demands and project timelines.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Collecting & walking through with Test Completion Report & getting sign off from all stakeholders.
  • Collaborated with cross-functional teams for identification and resolution of validation issues.Deis
  • Worked with stakeholders and team members on quality assurance efforts for End2End User Testing.

Test Lead/Quality Assurance Lead

Coforge fka NIIT Technologies
11.2015 - 04.2023
  • Company Overview: Currently working with Coforge FKA NIIT Technologies from Nov 2015 to till date
  • Client: SEI Investment, www.seic.com SEI (NASDAQ: SEIC) is a leading global provider of investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth
  • Create/modify/review Master Test Strategy document for large engagements
  • Create/update/review Test Estimations, Project/ Sprint Planning effort
  • Leverage previous project experience/learning like Retrospection Report, Lesson Learnt for better requirement analysis
  • Review architecture & design work products by adopting White Box testing techniques to identify defects by leveraging predefined checklist and cognizant solution accelerators (if any)
  • Create test strategy (that includes release date, types of testing, scope of the project, detail explanation of particular release, RAID Risk, Assumptions, Issues and Dependencies etc.)
  • Gather inputs from the client (e.g., Types of testing, Development teams, Client managers etc.)
  • Prepare test plan covering timelines, resource (Man /Machine) deployment (How it will be tested)
  • Seek signoff on the test plan
  • Involve Project/ Sprint Planning to define the sprint goals, scrum review meetings, identify the product backlogs & provide risks/issues to scrum team for quicker remediation
  • Review & seek signoff from customer on Retrospection Report, Lesson Learnt for every release
  • Preparing and Testing MIS application like MS Dynamics as CRM & MIS
  • Involved in testing Operational CRM systems & Analytical CRM systems
  • Proficient in writing SQL queries for database testing, ETL Testing and Datawarehouse Testing
  • Review the test scenarios and seek review as required
  • Track the root cause of the review comments and take actions to resolve them
  • Review the test cases and traceability matrix to ensure total coverage of requirements
  • Track the downtime and report the same to the client
  • Support the team/ client in conducting UAT/BUT if applicable
  • Perform sanity testing to ensure system readiness for testing
  • Upload the test cases
  • Validate readiness of the test environment for test execution
  • Prepare test lab for test execution
  • Seek sign off from the client at various stages of the cycle as required
  • As a Onsite Coordinator, Support Business Lead at client side to perform UAT
  • If requested identify the test data for UAT
  • Create Run Plan document that captures priority of test cases based on complexity
  • Possess holistic view of quality Domain, User experience, Black box And Automation testing
  • Able to estimate and commit task level effort and deliver activities on time
  • Review the defects logged by team and assign it to the right owner
  • Effective technical communication by participating in architectural/design reviews
  • Speak the developer language
  • Support Quality Assurance goals
  • Adhere to all customer standards, policies and governance practices
  • Comprehensive understanding of full development lifecycle and is actively involved in all phases
  • Involvement with development teams, architects early in the project life cycle to identify the dependencies on architecture design, low level design components & coding standards, test data dependencies, environment dependencies etc
  • Design & implement best in class automation framework based on AUT
  • Review the test results and clarify doubts/query raised by team during execution
  • Prepare Test summary Report and share the same for review/ Review the test results/test reports submitted by the test analyst
  • Capture lessons learnt and the best practices adopted
  • Periodically generate metrics based on the audience
  • Review metrics to identify areas for process optimization
  • Create robust test automation scripts
  • Web Services Design the Web Services testing framework
  • API Testing tools (SOAP, Rest Assured, SOAP UI & Ready API etc.) for E2E Testing or UAT
  • Experience in the practical application test automation tools (Selenium, Rest Assured, etc.)
  • Discussion with the development, release & deployment team stakeholders to make go no go decision based on test results and test closure summary report
  • Currently working with Coforge FKA NIIT Technologies from Nov 2015 to till date
  • Client: SEI Investment, www.seic.com SEI (NASDAQ: SEIC) is a leading global provider of investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth
  • Possess specialist knowledge on Continuous integration/deployment & delivery using industry best tools & technologies
  • UI Automation using Selenium & Test Complete
  • Working knowledge of CI/CD pipeline automation tools (Jenkins, Docker, etc.)
  • Perform Frequent monitoring & Failure analysis will be done
  • Perform Script fixing for any errors/issues
  • Status is shared to onsite across all teams
  • Frequent Optimization /Maintenance
  • Participate in quality, design decisions for automations, stability, usability & scalability of application under test
  • Code quality, coverage & productivity analysis to ensure all areas of program are exercised by test suites
  • Working knowledge in fully automated QA (TDD, BDD, Integration/Compatibility, Regression, and Functional Testing), API-Driven Development and systems design, Enterprise- level scale and complexity
  • Well Versed with Agile Scrum Model & SAFe Agile, Working on SAFe for last 7 Years
  • Organize the boot camp for new entrants
  • Develop and sustain positive relationships with peers
  • Identify training needs of team members
  • Identify, groom, reward and develop high performers
  • Resolve escalated conflicts and grievances
  • Conduct goal setting, performance appraisals
  • Creating different KPI after analyzing the Containment data across releases
  • Mentor/coach the team to create knowledge artefacts (e.g
  • Collaterals, reusable assets) to drive knowledge management
  • Improvise already existing processes based on the experience
  • Institutionalize systems and processes in place to implement innovation suggestion made by the team (e.g
  • Adoption of best practices / tools, process optimization like usage of tools, automation, etc.)
  • Identify the time and cost savings made due to adoption of the best practices
  • Create conducive environment for team members to innovate & share ideas
  • Review the daily deliverables and share it with the stakeholders appropriately
  • Create and share weekly status reports and daily status reports with the team/ relevant stakeholders

Test Lead

Dion Global Solution
06.2015 - 11.2015
  • Company Overview: Worked with Dion Global Solutions Pvt
  • LTD from June2015 to November 2015 Client: ANZ Bank, Citi etc
  • Product: FATCA
  • Leading the QA team and resolving issues with various applications team
  • Designing the test Plan and involved testing strategy
  • Client handling and implementation of complete lifecycle
  • Designing of test scripts for regression testing
  • Defect logging and tracking done in Rally
  • Status Tracking of QA team and provide regular update to respective stakeholders
  • Designing of test plan, Test Strategy release reports, closure reports, Project Kickoff
  • Making Monthly Project Testing Status Report
  • Worked with Dion Global Solutions Pvt
  • LTD from June2015 to November 2015 Client: ANZ Bank, Citi etc
  • Product: FATCA

Lead Consultant

Genpact Headstrong Capital Markets
09.2011 - 06.2015
  • Company Overview: Genpact headstrong capital markets since Sep 2011-June 2015 Client: Morgan Stanley www.morganstanley.com Product: Morgan 3D Application for Advisors
  • Interaction with the clients for requirements gathering, status reporting
  • Comprehensive years’ experience in test environment setup, test planning and verification, effort estimation, scripting, execution as well as tracking of the test cases along with the maintenance & review
  • Proficiency in Developing Test Plan & Test Strategy Documents
  • Involved in Sprint Planning & Hardening Phase
  • Working in tandem with Development team to the set Team Goals and Schedules, Review PRDs and Design Specifications for issues and problems before entering QA, Organize the meetings to evaluate the same
  • Manage the project both in terms of people as well as technology
  • Participation in the discussions and daily Client Calls
  • To conduct regular/periodic team meetings to review project status and project specific plans
  • Collate the requirements, understand and communicate the same to team members
  • Ensure basic project specific infrastructure is organized/arranged for its team members working on the project
  • Ensure projects documents are complete, current and stored appropriately
  • Coordinating with other departments for requirements
  • Supervise the execution process and generate weekly and monthly test reports and dashboard decks
  • Genpact headstrong capital markets since Sep 2011-June 2015 Client: Morgan Stanley www.morganstanley.com Product: Morgan 3D Application for Advisors

Sr. Test Engineer

Birlasoft
08.2010 - 09.2011
  • Company Overview: BIRLASOFT since Aug 2010 to Sep 2011 Client: GE NBCU
  • BIRLASOFT since Aug 2010 to Sep 2011 Client: GE NBCU

Senior Quality Assurance Engineer

Infoaxon Technologies
10.2008 - 05.2010
  • Company Overview: Infoaxon Technologies Noida from OCT 2008 to May 2010 Client: UNO, UNDP & WHO
  • Infoaxon Technologies Noida from OCT 2008 to May 2010 Client: UNO, UNDP & WHO

Proficiency in Developing Test Plan & Test Strategy Documents.
• Involved in Sprint Planning & Hardening Phase.
• Working in tandem with Development team to the set Team Goals and Schedules, Review PRDs and Design Specifications for issues and problems before entering QA, Organize the meetings to evaluate the same.
• Manage the project both in terms of people as well as technology
• Participation in the discussions and daily Client Calls
• To conduct regular/periodic team meetings to review project status and project specific plans.
• Collate the requirements, understand and communicate the same to team members
• Ensure basic project specific infrastructure is organized/arranged for its team members working on the project.
• Ensure projects documents are complete, current and stored appropriately. Coordinating with other departments for requirements
• Supervise the execution process and generate weekly and monthly test reports and dashboard decks.

Software Test Engineer

Vinove Software & Service
02.2008 - 10.2008
  • Create checklist to follow mandatory tasks while updating defects in defect reporting tools.
  • Create document and checklist to provide root cause analysis of issues which are missed in testing cycle.
  • Create checklist to assure test cases details before signing off test design activity of each project.
  • Create a productivity tracker to monitor team’s deliverable and story cards completion.
  • Create new Microsoft Excel macro for testing commission file validation.
  • Create weekly and monthly defect reports, prioritize the defect and assign to appropriate team.
  • Create macros in excel to prepare status report and charts.

Business Executive (Quality Control)

Indiamart Intermesh Pvt. Ltd.
11.2006 - 02.2008
  • • Functional and Test consultant specializing in providing Test Automation solutions and Functional testing Key Responsibilities
  • • Understanding the domain used for the project (FACETS 4.71 Application) and the test requirements sent by the client to test them in FACETS and ensured 100% test coverage and traceability.
  • • Responsible for Test Execution and for communicating the mismatch between requirements and application’s behavior to clients which ensured 100+ defects to be raised for multiple Releases.
  • • Responsible for Transferring the knowledge and mentoring new joiners of team.
  • • Defining templates for the Daily and Weekly status report on the progress of the testing and sharing it with all relevant stakeholders with 0 slippage in timelines.
  • • Perform functional testing for healthcare clients involving testing their Enterprise Data warehouse.
  • • Perform ETL, DW Testing and be responsible for triaging defects with relevant development and business stakeholders.
  • • Coordinate Defect Prevention activities within the team.
  • • Different types of Asset classes like Equity, Fixed Income, Cash Equivalent (Money Market), Futures, Mutual Fund, Forward and other Financial Derivatives (Options & Swaps), Settlement via DTCC, Settlement Via SWIFT MT 540, MT 542, MT 544, MT 546 & MT 548, OMS Settlement & FATCA Reporting.
  • • Experience in all Middle Office Flows in US & UK Markets.
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Developed in-depth knowledge of each client's business through research and regular on-site meetings.
  • Managed and organized internal communication to hold staff accountable to priorities.
  • Developed bottom-up forecasting plans for territory, addressing sales goal attainment.
  • Participated in monthly training on latest technology trends and products in industry.
  • Developed strategy to combat increased competitive presence within territory.

Education

Computer Science

Shobhit Institute of Engineering & Technology
Meerut, India

Skills

  • QA/QE/Verification/Validation
  • Product Flow Knowledge
  • Business Process
  • Requirement Analysis
  • User Stories/Features/Epic
  • LID/Data Mapping
  • Conversion
  • Cloud Transformation
  • Azure, SaaS, PaaS
  • Pega Cloud Integration
  • Project Management
  • UAT
  • Test Scripts
  • Scrum
  • Database/SQL
  • Data Validation
  • API Level Testing
  • Cucumber
  • BDD
  • CI/CD
  • Test Management
  • Functional Testing
  • SQL
  • Databases
  • Regression Test Suites
  • REST Assured
  • UAT & E2E
  • Jira
  • Agile
  • Test Automation
  • SoapUI
  • Selenium
  • Estimations
  • Defect Management
  • Test Reports
  • Triage Calls
  • Docker
  • Maven
  • Swagger
  • Yaml/API Integration/Apigee Testing/Kafka
  • Proposal Designing & Client Meetings
  • Test automation
  • Release management
  • Software quality assurance

Accomplishments

  • Resolved product issue through consumer/Partner testing by building synergies with all stakeholders & teams.
  • Achieved Quality Release by completing Testing Delivberables/Artifacts with accuracy and efficiency.
  • Collaborated with vendors & partners & team within the bank & outside of TD Bank in the development of Phoenix Program.

Domain Expertise

  • Expertise in domain specific testing in Investment Banking for Wealth Management, Asset Management, Portfolio Management & Risk Management.
  • Client on Boarding, KYC, AML, Customer Identification Program, Trading Life Cycle, Order Management & Settlement.
  • Settlement Accounts, SWIFT Messaging, Street Side Settlement, IRA Accounts, SEPP, RMD, Retirement Planning, Compliance & Regulatory Reporting. Different types of Asset classes like Equity, Fixed Income, Mutual Fund.
  • Settlement via DTCC, Settlement Via SWIFT MT 540, MT 542, MT 544, MT 546 & MT 548, OMS Settlement, NDO & DOD, Fed File Settlement (ANI File).
  • Experience in all Middle office Flows In US & UK Markets.

Certification

  • Certified Scrum Master
  • ISTQB Certified Tester Foundation Level
  • Project Management Professional
  • Certified Quality Assurance Professional
  • Six Sigma Green Belt
  • SAFe Agilist
  • Wealth Management NCFM
  • Mercury QC Certified

Key Clients

  • TD Bank, Wipro, 04/06/23 - till present.
  • SEI Investment, Coforge FKA NIIT Technologies, 11/01/15 - 04/05/23
  • ANZ Bank, Citi, Dion Global Solutions Pvt. LTD, 06/01/15 - 11/01/15
  • Morgan Stanley, Genpact Headstrong Capital Markets, 09/01/11 - 06/01/15
  • GE NBCU, BIRLASOFT, 08/01/10 - 09/01/11
  • UNO, UNDP & WHO, Infoaxon Technologies, 10/01/08 - 05/01/10

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Program Test Manger

Wipro, TD Bank
04.2023 - Current

Test Lead/Quality Assurance Lead

Coforge fka NIIT Technologies
11.2015 - 04.2023

Test Lead

Dion Global Solution
06.2015 - 11.2015

Lead Consultant

Genpact Headstrong Capital Markets
09.2011 - 06.2015

Sr. Test Engineer

Birlasoft
08.2010 - 09.2011

Senior Quality Assurance Engineer

Infoaxon Technologies
10.2008 - 05.2010

Software Test Engineer

Vinove Software & Service
02.2008 - 10.2008

Business Executive (Quality Control)

Indiamart Intermesh Pvt. Ltd.
11.2006 - 02.2008

Computer Science

Shobhit Institute of Engineering & Technology
VISHAL SHARMA