Vishal Tiwari MD MHCDS
West Springfield,MA
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
15
15
years of professional experience
Work History
Market Medical Director
Curana Health
02.2024 - Current
- Supervised highly experienced 16 physician group, providing continuous professional development opportunities and training to maintain and strengthen competencies within the early days of joining "Team"
- Improved patient outcomes and delivery of care through improved clinical quality processes, and mentored advance practitioners.
- Drove planning for business development and relationship building with healthcare partners.
- Championed a culture of continuous learning within the organization, encouraging staff to pursue ongoing education opportunities relevant to their roles.
- Active with clinical care for the seniors and challenged at post acute rehab facilities - Acute and Sub-Acute
Hospitalist
Baystate Medical Center
08.2009 - Current
- Expedited diagnosis and treatment by ordering appropriate tests and interpreting results accurately.
- Assured quality of care by conducting regular rounds, reviewing cases, and adjusting treatment plans as needed.
- Contributed to hospital-wide initiatives, participating in committees focused on process improvement and patient safety.
- Educated medical students/residents in training about conditions, treatment protocols, and successful patient interaction strategies as qualified instructor for hospital-based classes.
- Handled as many as 20 patients each day, transitioning care between departments and outside physicians.
Regional Medical Director/ VP Medical Affairs
Steward Medical Group - New England Sinai Hospital
10.2023 - 02.2024
- Led a Team of 15 MDs and advanced practitioners along with Leading Hospitalist Team at GSMC
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Established and directed successful programs focused on improved quality of care, with reduced readmissions to acute care.
- Created plans to provide continuity of operations during close-out transitions with relocation of providers within the system.
- Clinically active as Hospitalist providing clinical care hospital wide
RMD/ Chief of Hospital Medicine
Good Samaritan Medical Center
01.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Led about 65 Physicians and Advance Practitioners
- Oversight to 3 hospital campuses, GSMC -Brockton -220 Bed, HFH -Metheun/Haverhill- 310 Beds
- High throughput ecosystem with around 1200 discharges per month brought ED to floor Bed time to one third
- Achieved goals of ALOS variance 0.5, down from 1.2
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Active clinical care provider as Hospital Medicine attending
Medical Director / Chair of Medicine
Holy Family Hospital
02.2022 - 10.2023
- Supervised clinical staff of about 25 physicians and advance practitioners, providing continuous professional development opportunities and training to maintain and strengthen competencies.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Managed multidisciplinary teams, fostering collaboration between various healthcare professionals for optimal patient care.
- Enhanced operational performance by identifying areas of improvement and implementing change management strategies.
- Conducted regular site visits to assess operational efficiency, identify areas for improvement, and implement corrective actions.
- Managed inpatients, with high acuity load of acute care patients at community level
Senior Medical Director
Health New England
01.2020 - 01.2022
- Led a team of 8 physicians and 20 utilization nurses, collaborated with Director of Pop Health, Pharmacy, and Legal/Risk
- Enhanced staff performance through regular training sessions and performance evaluations, resulting in more effective team dynamics.
- Streamlined operational efficiency for the medical department by enhancing communication channels between teams.
- Chaired various committees as CCAC, MTAC within the organization, fostering a culture of collaboration and effective decision-making among stakeholders.
- Collaborated with other senior leaders to develop a comprehensive organizational strategy, focused on long-term growth and stability.
- Served as a knowledgeable resource for colleagues and subordinates, providing guidance on complex medical cases and ensuring appropriate treatment plans were in place.
- Clinical care at an inpatient academic center teaching medical students and residents bedside clinical medicine.
Medical Director
Health New England
01.2019 - 12.2019
- Improved patient outcomes and delivery of care through improved clinical quality processes at all PHO sites.
- Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
- Managed multidisciplinary teams, pharmacy, ACO, and population health fostering collaboration between various healthcare professionals for optimal patient care. Developed local LVAD cardiac program
- Collaborated with stakeholders to develop comprehensive medical programs addressing community needs.
- Academic rotation with residents and medical students at Baystate Medical Center
Associate Medical Director
Baystate Medical Center
03.2016 - 12.2018
- Reviewed daily about 50 patient records for accuracy and completeness.
- Physician advisor and Clinical Documentation Improvement lead, oversaw improvement in CMI and Mortality risk
- Contributed to growth and success of organization by participating in regional and national conferences as ACIDS/ACP sharing best practices with industry peers.
- Developed alliances with internal departments resulting in improved communication and performance throughout the region.
- Liaised with other specialist healthcare professionals including a team of about 80 hospitalists to develop comprehensive patient care plans and provide highest quality of care.
Hospitalist
Sisters Of Providence Health Systems
03.2014 - 03.2018
- Coordinated patients' admissions and discharges, working closely with family members and case managers to line up any additional care needs.
- Reduced readmission rates through thorough discharge planning and follow-up care coordination.
- Upheld ethical standards in practice by maintaining confidentiality and respecting the autonomy of patients and their families in decision-making processes.
- Improved patient satisfaction by providing comprehensive and individualized care plans.
Medical Director Observation & Infusion
Baystate Medical Center
04.2014 - 06.2015
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Streamlined healthcare processes for increased efficiency and better patient outcomes.
- Contributed to the growth and success of the organization by participating in regional and national conferences, sharing best practices with industry peers.
- Developed policies and procedures for effective pharmacy management for infusion medicine.
- Improved LOS in Observation unit to less than 24 hours as Clinical Leader
- Improved ED Hold duration, Lean method implementation and tele-tracking.
Education
Master of Health Care Delivery Science (MHCDS) - Health Administration
TUCK SCHOOL OF BUSINESS AT DARTMOUTH
Hanover, NH01.2022
M.D. - Internal Medicine
UNITY HEALTH SYSTEM, UNIVERSITY OF ROCHESTER
Rochester, NY01.2009
Bachelor of Medicine, Bachelor of Surgery (MBBS) -
S N Medical College
India01.1998
Skills
- Healthcare Delivery
- Clinical Quality Improvement
- Practice Management
- Direct Patient Care
- Healthcare management
- Medical Education
Affiliations
- Fellow of American College of Physicians ( FACP)
- Governor Council Member for MA chapter (July 2013- July 2017)
- Executive Committee Member Baystate Medical Center (April 2011- May 2013)
Core Healthcare Leadership Competencies
- Coproduction
- Healthcare Operations
- Medical Risk Management / Quality Care Strategy
- Population Health
- Align People and Teams
- Ethics
- Rethink Health
- Strategic Marketing
Current Licensure Certifications
- Massachusetts Medical License, 2009 (no expiration)
- American Board of Internal Medicine (ABIM), Dec. 2019 (expires Dec. 2029)
- Advanced Cardiovascular Life Support (ACLS)
- Basic Life Support (BLS)
Leadership Training
Diversity Fellowship, 01/2017, 12/2017, Partnership Inc., Diversity fellowship, Boston, MA
Academic Appointments
- Assistant Professor Medicine, 07/2018, Present, University of Massachusetts, Springfield, MA
- Clinical Assistant Professor, 08/2009, Present, Tufts University School of Medicine, Boston, MA
Awards Recognitions
- Hospitalist of the year- 2013 Baystate Hospital Medicine Program
- Recognized for ACP MA Chapter Governor Council Member
- Recognized for Executive Advisory Committee Member BH
Presentations
- Grand Round presentation, Baystate Medical Center, Clinical Documentation and QI Project for Reducing Length of Stay in ER
- Poster Presentation, SGIM and SHM Innovations at Annual Conference
Personal Information
Title: MD MHCDS FACP
Publications
- A Hospitalist-led Team to Manage Patient Boarding in the Emergency Department – Impact on Discharges and Changes in the Level of Care – SMJ, December 2019
- Successful Treatment of VRE Ventriculitis in a Patient with Negative Pressure Hydrocephalus-Infections in Internal Medicine, November 2008
Timeline
Market Medical Director
Curana Health
02.2024 - Current
Regional Medical Director/ VP Medical Affairs
Steward Medical Group - New England Sinai Hospital
10.2023 - 02.2024
RMD/ Chief of Hospital Medicine
Good Samaritan Medical Center
01.2023 - 02.2024
Medical Director / Chair of Medicine
Holy Family Hospital
02.2022 - 10.2023
Senior Medical Director
Health New England
01.2020 - 01.2022
Medical Director
Health New England
01.2019 - 12.2019
Associate Medical Director
Baystate Medical Center
03.2016 - 12.2018
Medical Director Observation & Infusion
Baystate Medical Center
04.2014 - 06.2015
Hospitalist
Sisters Of Providence Health Systems
03.2014 - 03.2018
Hospitalist
Baystate Medical Center
08.2009 - Current
Master of Health Care Delivery Science (MHCDS) - Health Administration
TUCK SCHOOL OF BUSINESS AT DARTMOUTH
M.D. - Internal Medicine
UNITY HEALTH SYSTEM, UNIVERSITY OF ROCHESTER
Bachelor of Medicine, Bachelor of Surgery (MBBS) -
S N Medical College
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