Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Visinia Tuuholoaki

Oakland,CA

Summary

My experience in Surgical Materials going on 5 years. My leadership significantly enhanced team efficiency and material availability, leveraging skills in material handling and clear communication. I supervise a team of 17, achieving substantial improvements in operational workflow and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Surgical Materials Supervisor

Stanford Hospital
02.2023 - Current


  • Over see 24 route locations throughout stanford.
  • Over see Surgical Materials case picking, defects, case audits for over 100 cases a day.
  • Rounding with OR managers for 300p, 500p, and ASC with any concerns or needs.
  • Streamlined the procurement process for timely delivery of supplies, ensuring smooth production operations.
  • Served as point person for any materials-related issues within the company, addressing concerns promptly and effectively to maintain smooth operations for 2nd shift.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of 17 to efficiently complete tasks.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Enforced team adherence to safety regulations and protocols.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Determined staffing needs, developing schedules to staff for 2nd shift.
  • Actively listened to the team, handled concerns quickly and escalated major issues to Manager.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Surgical Material Lead

Stanford Hospital
07.2019 - 02.2023
  • Assisted in emergency cases requiring immediate intervention, successfully prioritizing tasks under high-pressure situations.
  • Promoted positive working relationships within the surgical team by exhibiting strong communication skills and mutual respect.
  • Communicated with the OR nurses and doctors with any supplies needed throughout the day.
  • Assigned the teams assignment for the day.
  • Set up tools for the team each day so they are able to complete their assignments.
  • Audit over 100 scheduled cases that were picked by the team.


Surgical Material Assistance

Power Personnel
10.2018 - 07.2019
  • Case Picking- Picking schedule cases for 3 different locations in Stanford ASC, 500P, and 300P for the next day and any emergency.
  • Finding defects from all over the hospital to fill schedule cases that were missing supplies that were not in our inventory.
  • Communicated with 500p, ASC, and 300P sterile processing when staging cases for the next day or same day.
  • Returns- Supplies that were picked and charged out to the OR are returned back to surgical materials and we are to charged back into our asset inventory.
  • Routes Replenishment- We stock locations all over the OR for the patients care.

Medication Aide

Brookdale Assisted Living
05.2014 - 06.2017
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
  • Reported changes in patient status regarding drug therapy.
  • Supervised 10 staff and 20 patients

Education

Life Academy High School
Oakland, CA

Skills

  • Positive Attitude
  • Attention to Detail
  • Clear Communication
  • Email and Phone Communication
  • Material Handling and Moving
  • Decision-Making
  • Order picking and processing
  • Customer Relations
  • Safety Procedures
  • Team Management
  • Work Planning and Prioritization
  • Safety standards
  • Supply Inventory
  • Mentoring and training
  • Staff Management
  • Task Delegation
  • Staff Training
  • Staff Supervision
  • Quality Assurance
  • Workflow Coordination
  • Work Scheduling
  • Emergency Response
  • Information Verification
  • Employee Counseling
  • Performance Assessment
  • Assignment Delegation
  • Active listener
  • Team Player

Languages

Tonga

Timeline

Surgical Materials Supervisor

Stanford Hospital
02.2023 - Current

Surgical Material Lead

Stanford Hospital
07.2019 - 02.2023

Surgical Material Assistance

Power Personnel
10.2018 - 07.2019

Medication Aide

Brookdale Assisted Living
05.2014 - 06.2017

Life Academy High School

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Visinia Tuuholoaki