Summary
Overview
Work History
Education
Skills
Interests
Timeline
first plate debate team
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Vision Paul

Atlanta,GA

Summary

Dynamic and skilled customer service representative with six years of experience, adept at enhancing customer satisfaction and loyalty through exceptional communication and conflict resolution abilities. Demonstrated leadership and persuasive communication skills as a three-year member of the high school debate team, graduating a year early. Committed to professional development in conflict resolution to deliver unparalleled service experiences. Passionate about leveraging interpersonal skills to foster strong customer relationships and drive business success.

Overview

11
11
years of professional experience

Work History

Digital Marketer

the Blitz Collection Llc
03.2025 - Current
  • Promoting various brands, products, and services through different social media sites, to connect with potential customers and drive engagement.
  • Developed and executed digital marketing strategies to enhance brand visibility and engagement.
  • Analyzed data from various campaigns to optimize performance and improve ROI.
  • Managed social media platforms, increasing audience interaction and organic reach.

Pharmacy Technician

CVS Warehouse
01.2023 - 01.2024
  • Managed medication dispensing processes to ensure accuracy and compliance with regulations.
  • Trained new pharmacy staff on operational procedures and best practices for patient care.
  • Coordinated inventory management, optimizing stock levels to minimize waste and prevent shortages.
  • Assisted pharmacists in preparing compounded medications, adhering to safety standards and protocols.

Unarmed Security Officer

Culpepper & Associates Security Services
02.2022 - 07.2023
  • Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
  • Conducted regular patrols to identify and address security concerns proactively.
  • Responded promptly to incidents, providing detailed reports for further investigation.
  • Collaborated with law enforcement during emergencies to facilitate effective responses.
  • Trained new security staff on protocols, enhancing team efficiency and compliance.
  • Implemented improved surveillance techniques, increasing detection of suspicious activities.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Directed guests around building and answered accessibility questions.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
  • Ensured secure access to facilities by verifying identification and implementing visitor protocols.

Cashier

Walmart
09.2015 - 10.2016
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or changes due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Processed high-volume transactions accurately and efficiently in fast-paced retail environment.
  • Implemented cash handling procedures, reducing discrepancies during cash counts.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Receptionist

Hearts To Nourish Hope
06.2014 - 07.2016
  • Responsible for handling front reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail. Also schedule meetings and travel for executives.
  • Managed multi-line phone system, ensuring efficient call routing and prompt customer service.
  • Coordinated appointment scheduling for staff, optimizing daily operations and enhancing productivity.
  • Implemented streamlined filing system, improving document retrieval time and organization efficiency.

Cashier

Chick-fil-A
04.2015 - 06.2016
  • Providing customer service by greeting customers, taking customer orders, and completing transactions on the cash register.
  • Collaborated with team members to optimize checkout efficiency during peak hours.
  • Monitored inventory levels at the register, ensuring availability of necessary supplies.

Education

High School Diploma -

Creekside Highschool

Skills

  • Attentive listener
  • Social media marketing
  • Marketing strategies
  • Client relationship management
  • Audience engagement
  • Content development
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Microsoft Excel

Interests

  • DIY and Home Improvement
  • Documenting and sharing travel experiences
  • Engaging in food photography and sharing culinary creations on social media
  • Gym Workouts
  • Dancing
  • Team Sports
  • Enjoy participating in [activity] for overall physical and mental well-being

Timeline

Digital Marketer

the Blitz Collection Llc
03.2025 - Current

Pharmacy Technician

CVS Warehouse
01.2023 - 01.2024

Unarmed Security Officer

Culpepper & Associates Security Services
02.2022 - 07.2023

Cashier

Walmart
09.2015 - 10.2016

Cashier

Chick-fil-A
04.2015 - 06.2016

Receptionist

Hearts To Nourish Hope
06.2014 - 07.2016

High School Diploma -

Creekside Highschool

first plate debate team

The activity is competitive, like a sport, with practices, tournaments, and a focus on developing skills in critical thinking, public speaking, argumentation, and analysis.

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Vision Paul