3 years of experience working as a Business Analyst in business and functional requirements gathering, analyzing requirements, data analysis, data mapping, SDLC methodology (Agile, SCRUM) and project management in marketing and customer relations domain.
Worked with SCRUM team in delivering agreed user stories on time for every Sprint.
Expertise in Data Analysis, GAP Analysis, Requirement Analysis, SWOT analysis, Data Migration and Data profiling.
Extensive use of Excel and Pivot tables for data manipulation.
Expertise in writing use case narratives, user stories, system/process/business flow diagrams, and business modeling by using tools like MS Visio.
Highly proficient in developing and managing MS office and SQL for data entry, storage, and generation of reports to facilitate management decision making processes.
Experience in Predictive Modeling and Data Visualization using R, SAS, and Tableau.
Possess' strong knowledge of database management in writing SQL queries, Stored procedures, database tuning, query optimization and resolving key performance issues.
Performed User Acceptance Testing (UAT) and data testing using various data tools.
Strong ability to conduct qualitative and quantitative analysis for effective data-driven decision making.
Self-motivated, diligent, ability to adapt to new environments and situations quickly, good grasping ability, capable of forming and maintaining positive and productive working relationships.
Excellent verbal and written communication skills combined with interpersonal and conflict resolution skills with strong analytical skills.
Very good team player with excellent communication and presentation skills.
Overview
5
5
years of professional experience
Work History
Analyst
Astra Corp
09.2023 - Current
Performed analysis on the daily crucial data and developed a web portal for displaying the results generated using Tableau
Responsible for transition from Waterfall to Agile methodology
Responsible for initiating meetings with Team, Business Users, and everyday BI Huddle meetings with all Team Members
Gathered requirements from business users/underwriters and created requirement specification, Presentation Specs., business case scenarios and workflow analysis
Created Requirements Document, Technical Spec
Document, Unit Test Document, UAT Test Plan, UAT Test Cases
Documented the business case into technical specification and approach documents
Responsible for preparing the overall Business Requirements Document for the entire Project which involved Application Team
Involved in preparing presentations for the User meetings
Responsible to schedule UAT with Business Users and Analytics Team members
Prepared UAT plan, Regression Test cases and performed the regression testing
Responsible for developing an application for displaying results generated using Tableau.
Business Analyst
Inovaantage Systems
06.2019 - 12.2021
Performed sentimental analysis and business modeling for improving the customer service using social media platform
Prepared Users Requirements document based on the requirements gathered
Converted the Functional Requirements (FRs) into System Specifications (SRSs) and SRSs into Process Flow Diagrams
Involved in interacting with users, gathering, and analyzing requirements, logical and physical design of the Analytics
Created Functional Specs and Report specification Documents
Facilitated JAD sessions with the management team, stakeholders, and the team
As a liaison between the Developers and Clients, was instrumental in resolving conflicts between user and technical development teams
Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution
Performed business process mapping for change requests and new requirements, created exceptions report which then was submitted to project lead and stakeholders on a regular basis
Involved in writing test scenarios, test cases and analyzing test results
Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio
Involved in Unit Testing and System Testing
Created PowerPoint presentations to demonstrate project-wide workflow management and to conduct walkthrough for end-users
Responsible for maintaining the details of all the requirement gathering sessions.
Education
Master of Science - Business Analytics
DePaul University
Chicago, IL
06.2023
Bachelor of Technology - Computer Science and Engineering
VIT University
Vellore, India
05.2019
Skills
Business Modeling Tools: MS Visio, MS Project, MS 365
Data Visualization Tools: Tableau, Power BI
Operating System: Windows 7/VISTA/XP/2000/95/98
Databases: MS Access, Excel, MS-SQL
Languages: SQL, Python
Timeline
Analyst
Astra Corp
09.2023 - Current
Business Analyst
Inovaantage Systems
06.2019 - 12.2021
Master of Science - Business Analytics
DePaul University
Bachelor of Technology - Computer Science and Engineering