Viswanathan Venkataswamy
Summary
Seeking a position as a Director of Operations in a setting that will allow to utilize academic knowledge and practical skills. A team player, dedicated with 25 years of experience in the field committed in delivering quality health care as successful Clinical/Health care Management leader . A Visionary executive that implements, plans and offers entrepreneurial, forward-thinking mindset with demonstrated track record of achievement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Junction Clinic
10.2022 - Current
- Responsible for overall Operations and setting standards for operational excellence
- Developing relationship with outside organizations such as hospital (Beaumont, Henry Ford, DMC and contract negotiations with ACO (accountable care organizations including UOP, Olympia
- Safeguarding required compliance with state, federal and local laws
- Hiring and retaining qualified staff such as MD,D.O,PA, NP,RN,LPN and MA’s Administrator for VFC(Vaccination for Children’s Program in State of Michigan) Admin/Coordinator for MCIR (Michigan Care Improvement Registry) Implementation to Digital transition AI
- Responsible for clinical Budgeting and day to day operations Conducting ongoing clinical and operational meetings with staff and physicians.
- Developed and implemented strategies to increase operational efficiency.
- Managed staff recruitment, training, and development processes.
- Monitored performance metrics to ensure quality standards are met.
- Analyzed financial data and identified areas of improvement for cost savings.
- Created annual budgets and monitored expenses against budget goals.
- Reviewed policies and procedures to ensure compliance with applicable regulations.
- Negotiated contracts with vendors and suppliers for goods or services.
- Formulated strategies to improve customer service levels within the organization.
- Conducted regular meetings with departmental heads to review progress.
- Provided guidance and support for problem solving efforts.
- Analyzed customer feedback data to identify trends in product satisfaction.
- Ensured compliance with safety protocols, industry standards, and legal requirements.
- Maintained a positive work environment by resolving employee disputes promptly.
- Developed and refined short- and long-term strategies to drive growth and profitability.
- Maintained productive relationships and communication channels across organization.
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Reviewed, analyzed and interpreted financial statements.
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
- Maximized profits through reducing expenditures and evaluating prices.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Established policies and procedures that promoted an ethical work environment.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
- Increased productivity by creating new policies, objectives and procedures to streamline operations.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Eliminated company bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.
Administrator/Clinical Director
Health Choice Rehabilitation
01.2020 - 08.2022
- Manages /coordinates day to day clinical operations
- Responsibilities included evaluating and treating patients with orthopedic conditions, neurological disorders, geriatric care, and post-op conditions
- I.e., hip /knee replacements
- Develop and assist in the development of physical therapy policies and procedures
- Participate with other personnel in the formulation of patients' total care plan
- Coordinate with the physician/other health professionals with physical therapy plan of care
- Supervised physical therapy assistants and PT technicians
- Human resources (HR) Management
- Hiring staff and training them in physical therapy office setting.
- Maintained positive working relationship with fellow staff and management.
- Monitored operations and reviewed records and metrics to understand company performance.
- Provided clinical oversight for staff and services.
- Developed policies and procedures to ensure compliance with regulations and standards of care.
- Managed the day-to-day operations of a multi-disciplinary team.
- Conducted interviews and hired new clinicians.
- Monitored patient progress, ensuring quality care was provided.
- Reviewed medical records for accuracy, completeness, and compliance with legal requirements.
- Evaluated clinical staff performance through regular meetings and assessments.
- Attended conferences to stay up-to-date on best practices in healthcare management.
- Analyzed data from surveys related to patient satisfaction levels.
- Facilitated communication between physicians, nurses, administrators, and other stakeholders.
- Ensured that all employees had appropriate training before working with patients.
- Assisted in developing budgets for operational expenses.
- Participated in community outreach events to promote awareness about health issues.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Interviewed applicants and made recommendations for new hires.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Communicated with patients with compassion while keeping medical information private.
Administrator/Clinical Director/Quality Assurance
Preferred Choice Home Health Care Svcs (JCAHO Accredited agency)
04.2008 - 12.2018
- Functions as a Clinical Director and performs duties as with managing day to day operations within the agency.
- Participates with JCAHO/ACHC/CMS in the Home Health accreditation. process.
- Oversees and familiar with Home Health EMR’S, billing and Home health Documentation.
- Performs quality assurance, chart auditing and quarterly reports as required for the agency
- (QAPI) Coordinate with the physician/other health professionals with Home Health plan of care
- Conducts and participates in in-services, case conferences and staff meetings.
- Human resources (HR) Management Hiring new clinical staff, (RN, PT, OT, SLP, MSW,HHA) and office staff and orientation/ training them in Home Health care settings
- Processed payroll information according to established guidelines.
- Developed home health policies and procedures to ensure compliance with regulations and standards of care.
- Analyzed data from surveys related to patient satisfaction levels.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Supervising Physical Therapist
Career Staff Unlimited
Southfield, MI
01.2001 - 12.2007
- Supervised physical therapist /assistants in various clinical settings including in-patient Rehab, Out-patient Rehab Settings, Henry ford rehabilitation, Concentra Medical centers, Bon Secours cottage Health service, Detroit Medical center, Rehabilitation institute of Michigan, Various skilled Nursing facilities, Oakland Orthopedics center, Select care specialty hospitals, Thera matrix rehab centers, Team Rehabilitation, Community Orthopedic Surgery P.C
- Huron Valley Hand Surgery Rehabilitation Services, North Oakland medical centers, Straith Hospital for special surgery.
- Detroit Riverview hospital, Lake land rehabilitation, Occupational health centers, home health care, Detroit public schools, early intervention diagnostic center
- Responsibilities include assessment and treatment of sports injuries, orthopedic injuries, neurological disorders, geriatrics care, pre/ post-operative care, Occupational injuries, Pediatric care
- Coordinated patient’s physical therapy care with physicians and other healthcare team.
- Perform case conference/In-service on a weekly basis.
Physical Therapist
Complete Fitness Rehabilitation
Troy,MI, NY
09.1995 - 12.2000
- Worked in sub-acute rehabilitation centers, and outpatient rehab centers.
- Responsibilities include evaluation, and treatment of patients related to orthopedic injuries, and Postoperative care, sports injuries, neurological disorders, cardiopulmonary rehab, geriatrics, and pediatrics care
- Supervision of physical therapy assistants and aides
- Coordinated patient’s physical therapy care with physicians and other healthcare team.
- Coordinate case conference in weekly basis.
Physical Therapist
Complete fitness Rehabilitation
Troy, MI
09.1995 - 10.1997
- Responsibilities include evaluation and treatment of inpatients in nursing homes, outpatient Clinics, Home health care and occupational health centers
- Assessment and modification of environmental and structural barrier
- Coordinated patient’s physical therapy care with physicians and other healthcare team.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%.
- Perform In-services regarding back injuries, body mechanics and proper posture, for nursing staff and nursing assistants on monthly basis.
Education
M.D. - Medicine
College of Medicine And Health Science
St.Lucia 12-2016
MBA-Health Care Management - Health Care Management
University of Michigan - Flint
Flint, MI12.2015
Doctor of Physical Therapy (DPT) - Physical Therapy
Utica University
Utica, NY05.2007
Bachelors in Physical Therapy -
01.1994
Skills
- Organization
- Time Management
- Critical Thinking
- Flexible and Adaptable
- Dependable and Responsible
- Supervision and leadership
Affiliations
- ACHE (American College of Health Care Executives)
- MCACHE (Midwest Chapter of the American College of Health Care Executives)
- APTA (American Physical Therapy Association)
- MPTA (Michigan Physical Therapy Association)
- Currently pursuing fellowship in ACHE
Certification
- Michigan
- New York
Projects And C M E
StraithTheraSecoursConcentra
- North American Institute of Orthopedic Manual therapy level II upper and lower quadrant. Peripheral manipulative therapy.
- Mobilization of the nervous system, Aquatic Therapy, Sports Medicine, Treatment of the baby, The family physician and sports medicine symposium, and kinesio taping method.
- Pediatric Gait analysis & Orthotic Management (Rehabilitation Institute of Chicago)
Timeline
Chief Executive Officer
Junction Clinic
10.2022 - Current
Administrator/Clinical Director
Health Choice Rehabilitation
01.2020 - 08.2022
Administrator/Clinical Director/Quality Assurance
Preferred Choice Home Health Care Svcs (JCAHO Accredited agency)
04.2008 - 12.2018
Supervising Physical Therapist
Career Staff Unlimited
01.2001 - 12.2007
Physical Therapist
Complete Fitness Rehabilitation
09.1995 - 12.2000
Physical Therapist
Complete fitness Rehabilitation
09.1995 - 10.1997
M.D. - Medicine
College of Medicine And Health Science
MBA-Health Care Management - Health Care Management
University of Michigan - Flint
Doctor of Physical Therapy (DPT) - Physical Therapy
Utica University
Bachelors in Physical Therapy -
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