VITA KANYUK
North Port,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Fluent in English,Russian,Polish and Ukrainian.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist, Manager
Advanced Medical Practices
08.2008 - Current
- Tracked important information in ECW, PRACTICE FUSION,EPIC spreadsheets and ran reports or generated graphs using data.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures, customer service and issue resolution.
- Resolved customer problems and complaints.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Developed strong working relationships with team members, fostering a positive work environment.
- Collected payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
Medical Biller
Advanced Medical Practices
08.2008 - Current
- Posted payments and collections on regular basis.
- Trained new team members in medical billing software, increasing efficiency within the department.
- Organized filing system for patient records, expediting access to essential documents when needed.
- Handled account payments and provided information regarding outstanding balances.
- Processed vendor and supplier payments on weekly basis.
- Created improved filing system to maintain secure client data.
- Maintained accurate records of customer payments.
- Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
- Monitored outstanding invoices and performed collections duties.
- Verified insurance of patients to determine eligibility.
- Used data entry skills to accurately document and input statements.
Bookkeeper
Vdv Express Inc
11.2007 - 11.2008
- Reconciled and corrected issues with financial records.
- Identified accounting errors when cross-referencing documents and database information.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Matched purchase orders with invoices and recorded necessary information.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Developed and implemented procedures to improve accounting efficiency.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.
Personal Caregiver
Home Health Agency
10.2004 - 11.2007
- Facilitated smooth transitions between medical appointments, therapy sessions, and other activities as needed for the client''s overall wellness journey.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Used company software and databases to maintain records of services performed and patient conditions.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Provided emotional support for clients during difficult times, fostering trust and strong rapport.
- Transported clients to and from medical appointments with safety and efficiency.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Associate of Science - CERTIFIED MEDICAL ASSISTANCE, BILLER AND CODER
DOCTOR AND BILLING SCHOOL
Skokie, IL01.2008
Bachelor of Science - Accounting Technology And Bookkeeping
UNIVERSITY OIL AND GAS
UKRAINE05.2004
High School Diploma -
HIGH SCHOOL #2
UKRAINE05.2000
Skills
- Data Entry
- Records Maintenance
- Transcription and dictation
- Hospitality services
- Scheduling
- Documentation
- Filing
- Customer Complaint Resolution
- Performance Improvement
- Multi-Line Telephone Systems
- Work Prioritization
- Complex Problem-Solving
- Call Management
- Switchboard Operation
- Report Preparation
- Project Management
- Billing and Invoicing
- Office supplies inventory management
- Document Control
- Meeting Support
- Office Organization
- Problem-Solving
- Database Administration
- Bookkeeping Support
- Administrative Skills
- Technical Support
- Verbal and written communication
- Proficient in ECW, PRACTICE FUSION, EPIC, MICROSOFT WORD,QUICK BOOK
Certification
- Certified medical assistance
- Certified ekg assistance
- Certified billing and coding
- Certified phlebotomist
- Diploma of oil and gas university
Languages
Ukrainian
Native or Bilingual
English
Full Professional
Polish
Full Professional
Russian
Full Professional
Timeline
Front Desk Receptionist, Manager
Advanced Medical Practices
08.2008 - Current
Medical Biller
Advanced Medical Practices
08.2008 - Current
Bookkeeper
Vdv Express Inc
11.2007 - 11.2008
Personal Caregiver
Home Health Agency
10.2004 - 11.2007
Associate of Science - CERTIFIED MEDICAL ASSISTANCE, BILLER AND CODER
DOCTOR AND BILLING SCHOOL
Bachelor of Science - Accounting Technology And Bookkeeping
UNIVERSITY OIL AND GAS
High School Diploma -
HIGH SCHOOL #2
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