Vitali Yanchuk
Needham,MA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
1
1
year of professional experience
Work History
Shop Manager
Hybrid Cars Inc
Stoughton, MA
05.2024 - Current
- Bought and sold vehicles, making sure each deal was profitable, and helped keep inventory moving efficiently.
Ran the daily operations of the mechanic shop and collision center, making sure everything followed industry regulations and safety standards.
Found ways to improve repair processes, reducing turnaround time, and making the shop more efficient.
Negotiated better deals with suppliers, cutting costs, and keeping the shop stocked with the right parts.
Put quality control measures in place to reduce mistakes and ensure high customer satisfaction.
Managed a team of technicians and office staff, making sure work got done efficiently, and customers were taken care of.
Trained employees on customer service and sales techniques, increasing repair service sales.
Handled warranty claims and worked with insurance companies to ensure all policies were followed correctly.
Built strong relationships with customers, leading to better retention, and more repeat business.
Started a customer loyalty program to bring in more repeat clients, and grow the business.
Tracked shop performance with monthly reports to find areas for improvement, and optimize operations.
Education
Chemical And Technological College
BelarusSkills
Strong leadership and team management, optimizing operations, increasing efficiency, and driving business growth
Excellent customer service and sales skills, with the ability to clearly explain technical details and build strong client relationships
Strategic planning and problem-solving, implementing process improvements to enhance productivity and profitability
Proficient in inventory management, warranty processing, and service scheduling, ensuring cost control and a smooth workflow
Budgeting and cost control, effectively managing expenses to improve overall profitability
Supplier and vendor management, negotiating better terms and ensuring a steady supply of quality parts
Workplace safety and compliance, maintaining industry standards and ensuring a safe working environment
Timeline
Shop Manager
Hybrid Cars Inc
05.2024 - Current
Chemical And Technological College
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