Vitalii Helberg
Long Beach,CA
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail, and excellent organization skills. Motivated to perform beyond expectations and ready to help the team achieve all goals.
Overview
2
2
years of professional experience
Work History
Valet Attendant
Signature Parking
03.2023 - 08.2023
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive impression.
- Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely and safe manner.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
Assistant Manager
Boston Market
06.2022 - 03.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier Team Lead
Ace Hardware
05.2021 - 06.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided comprehensive customer service to drive client satisfaction.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
No Degree - Psychology
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
Alhambra High School
Alhambra, CA05.2021
Skills
- Professional Appearance
- Time management expertise
- Effective problem solving
- Patience and composure
- Quick Decision Making
- Reliability and punctuality
- Detail-oriented approach
- Customer service and support
Languages
Spanish
Professional Working
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Valet Attendant
Signature Parking
03.2023 - 08.2023
Assistant Manager
Boston Market
06.2022 - 03.2023
Cashier Team Lead
Ace Hardware
05.2021 - 06.2022
No Degree - Psychology
Diablo Valley College
High School Diploma -
Alhambra High School
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