Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Vitaliy Kazaryan

Program Management
San Bruno,CA

Summary

Versatile and forward-thinking leader in program management, skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. Pursuing new professional challenges with a growth-oriented company.

Overview

24
years of professional experience

Work History

VMware/Broadcom

Senior Manager, Technical Program Management
09.2012 - Current

Job overview

  • Evaluated hiring, firing, and promotions requests.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Implemented and developed operational standards, policies and procedures.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Provided strong leadership to enhance team productivity and morale.

Sony Playstation

Format Program Manager / QA Manager
01.2008 - 01.2012

Job overview

  • As Program Manager, direct team of eight project managers charged with delivery of enterprise-level and global projects.
  • As QA Manager, led QA team performing during Final Validation / Pre-Manufacturing stage of SDLC, for all game software and hardware released on PlayStation.
  • Key activities were QA and PM budgets, hiring and training staff, interfacing with staff and clients during project cycle and meeting project milestones and deliver dates.
  • In addition I was in charge of rebuilding and updating the department, processes and tools.
  • Presented detailed project summaries to senior-level management and conducted post-implementation analyses to determine areas for program improvement.
  • Led group to achieve over thirty successful project / major platform releases, steering several programs into production roll-out.
  • Launched new in-house consulting program, creating the revenue stream totaling over 5 million.
  • Managed multiple global projects supporting new platform launch, from concept to manufacturing launch. Project value ranges from $3 million to $10 million.
  • Re-established Quality Methodology, Process and Quality Gating Criteria.
  • Deployed a major QA Management tool set to improve process end to end.
  • Designed employee audit and performance systems.
  • Developed and launched QA partnership program with external QA companies establishing a network of additional QA services for overflow testing.
  • Developed and launched QA outsource program in overseas markets: India, Asia and Europe.
  • Annually completed over 2000 video game software releases.
  • Launched Sony Global QA process and successfully completed releases globally.
  • Promoted to Format QA Manager of Project Management Office.
  • Designed and built QA Project Management Office team, procedures and process.
  • Enhanced post release QA reporting using Jasper Tomcat engine, to produce PDF reports for internal and external management teams.
  • Created new automated Publisher Business Reports (PBR) building basic data warehouse to pull data from QA databases into HTML front end reports.
  • Reduced project completion or project turn around time, by removing areas of unneeded test procedures and redundant scenarios.
  • Also improved project completion time by reducing or removing effort against nonfunctional patches or cosmetic updates.
  • Introduced and globally launched 'Resubmission Criteria' process, allowing game software which barely failed during first submission to be resubmitted and processed faster, helping software get to market on time, avoiding penalties and late fees.
  • Introduced project closure and review concept and process. Successfully deriving much needed data for future improvements.
  • Created and launched QA Project Management team, QA PMO.
  • Improved communication and effectively completed releases by adding QA Project Management resources.
  • Managed relationships with outside clients and vendors: EA, Activision, Rockstar, 2K, Disney, and others.
  • Released three major hardware PS platforms, (PS3 Slim, PSP Go, PSVita).

Visage Mobile Inc.

Operations Quality Assurance Director
01.2006 - 01.2008

Job overview

  • As Director of Quality Assurance and IT Operations I was responsible for overseeing and providing direction to the team of 65 QA engineers, leads, and project managers, both onshore and offshore.
  • I was also responsible for providing support to operations quality project managers and direct clients during release preparation stage, user acceptance testing stage, pre-production, production and post production stages.
  • I was also in charge of all release and product related communications between individual clients and primary stakeholders.
  • Provided integration support to all clients including Disney, ESPN and Embarq.
  • Was responsible for Quality during most of software development lifecycle (SLDC); including the gathering of requirements, creation of high-level estimates and product design, development of full functional QA plan and strategy, and delivery of final detailed QA estimate for every major release.
  • Supported new mobility software development using new Agile development and design methodology.
  • Established new Quality Methodology, Process and Quality Gating Criteria.
  • Launched new IT Governance ticketing system and bug tracking process for external integrating customers.
  • Developed daily QA status and on-demand automated quality progress reports.
  • Helped establish software configuration management process with quality checkpoints.
  • Perforce administration, project and end user support.
  • Lead cross-functional team to support each Release project plan and post Release/Change review.
  • Launched Quality Center application and synching all IT groups together.
  • Trained internal staff on the new methodology and QA tools.
  • Performed extensive analysis/diagnostics of the system performance and scaling characteristics.
  • Defined severity and priority levels for production and test defects.
  • Resolved existing production system problems, assisted help desk team during maintenance releases.
  • Helped resolve business intelligence data synch up issues resolving issues in customers financial reports.
  • Tracked offshore team’s daily performance against established daily criteria and time tracking system.
  • Supported sales and marketing team in preparing and presenting Visage’s Quality Methodology and Process to potential new costumers during sales meetings and presentations.
  • Established end to end automated regression library using Quick Test Pro (QTP) software tool, executing 85% of all regression testing.
  • Automated Build Verification Tests (BVT), were built using Quick Test Pro (QTP) software tool.
  • Began transition to Selenium IDE for pre-production and post release web-portal regression validation.
  • Was awarded 'Beyond the Call' award the Visage’s most prestigious award, given to the most outstanding employee for the quarter. I was awarded for releasing major version of the product as the most cleanest and stable releases and in time for 2006 holiday season.
  • Client and 3rd party companies included; Convergys Geneva integration with Sprint and Cingular (AT&T) networks. Data/3rd party platforms such as Inphonic, Comverse, Cellmania, Telcordia, Spice, Brightstar, Brightpoint, Equifax, Paymentech, Vertex.

World Group / InsureWorx Consulting

Quality Assurance Manager
01.2001 - 01.2006

Job overview

  • Quality Assurance Manager of Integrated Testing Staging Environment (ITSE) team reporting to ITSE Project Manager.
  • Was Responsible for providing integrated and independent testing for all State Fund Online (SFO) applications.
  • Coordination between the SFO Development and Maintenance Teams, including interaction with overall 'Build' Manager regarding specific testing needs for a particular SFO release.
  • Creating and executing integrated, connectivity, stress testing for all SFO applications coming into ITSE environment and to SFO production.
  • Coordination with outside testing and development teams regarding testing of elements that were not part of ITSE environment.
  • Responsible for efforts associated with migration of ITSE approved releases onto State Compensation Insurance Fund (SCIF) production environment, under direction of ITSE Project Manager.
  • Coordinating with all external and internal groups to assure a smooth transition with minimal interruption to the SCIF production systems.
  • Also responsible for creating system back-out strategies.
  • Established complete automated process using Mercury Interactive Testing Package, that included Test Director, Win Runner/Quick Test Pro (QTP) and Load Runner tools.

Education

WGC / InsureWorx

Project Management Certification

Sony

Situational Leadership Certification

Skills

  • Business performance management
  • Operations planning
  • Troubleshooting and problem resolution
  • Influencing and negotiating
  • Resource allocation
  • Cross-functional collaboration
  • Strategic planning
  • Cross-functional communication
  • Data-driven decision making
  • Documentation and reporting
  • Organizational development
  • Talent development

Accomplishments

  • Handled several high-level projects simultaneously, successfully delivering each of them in less time than was expected.
  • Conducted [Timeframe] training sessions in Microsoft Office that resulted in improved skills for over [Number] employees within [Number]-month period.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Timeline

Senior Manager, Technical Program Management

VMware/Broadcom
09.2012 - Current

Format Program Manager / QA Manager

Sony Playstation
01.2008 - 01.2012

Operations Quality Assurance Director

Visage Mobile Inc.
01.2006 - 01.2008

Quality Assurance Manager

World Group / InsureWorx Consulting
01.2001 - 01.2006

Sony

Situational Leadership Certification

WGC / InsureWorx

Project Management Certification
Vitaliy KazaryanProgram Management