Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vitaliy Kurtsev

San Antonio

Summary

Dynamic cake decorator with extensive experience at Walmart, specializing in custom cake consultations and innovative designs. Proven ability to enhance customer satisfaction through precise hand-eye coordination and effective communication. Recognized for maintaining high standards of food handling safety and training new staff in advanced decorating techniques.

Experienced with artistic cake design, ensuring cakes are both aesthetically pleasing and structurally sound. Utilizes expert knowledge in color theory and decorating techniques to create unique designs. Track record of collaborating effectively with team members to achieve high-quality results.

Overview

8
8
years of professional experience

Work History

Cake Decorator

Walmart
08.2018 - 06.2024
  • Communicated clearly with customers regarding design timelines and delivery details to set expectations.
  • Monitored baking and decorating equipment to ensure optimal functioning and safety.
  • Executed special requests for custom cakes, ensuring every detail met client expectations.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.

Cake Decorator

Lucies Cake Shop
10.2017 - 05.2018
  • Researched current decorating trends to innovate and expand cake design options.
  • Maintained a clean and organized workspace to adhere to health and safety standards.
  • Adapted cake designs based on seasonal promotions and customer requests to maximize sales.
  • Utilized advanced decorating techniques to create visually stunning cakes for various occasions.

Cake Decorator

Walmart
09.2016 - 05.2018

Created intricate cake designs to meet customer specifications and enhance product appeal.

  • Maintained accurate inventory levels for cake decorating supplies to ensure timely product availability.
  • Collaborated with team members to streamline cake production processes and improve efficiency.
  • Executed detailed client consultations to understand design preferences and dietary restrictions.
  • Implemented quality assurance practices to ensure cakes met high standards of taste and presentation.
  • Trained new staff on cake decorating techniques and sanitation practices to ensure compliance.
  • Assessed customer feedback to refine cake offerings and enhance overall satisfaction.
  • Managed customer orders effectively to ensure timely completion and delivery of cakes.

Education

Associate of Arts - Food Preparation

Culinary Schoo[[,
Ukraine
07-1993

Skills

  • Cake decoration
  • Food handling safety
  • Precise Hand-eye coordination
  • Custom cake consultations

Timeline

Cake Decorator

Walmart
08.2018 - 06.2024

Cake Decorator

Lucies Cake Shop
10.2017 - 05.2018

Cake Decorator

Walmart
09.2016 - 05.2018

Associate of Arts - Food Preparation

Culinary Schoo[[,