Vitaliy Kurtsev

• Communicated clearly with customers regarding design timelines and delivery details to set expectations.
• Monitored baking and decorating equipment to ensure optimal functioning and safety.
• Executed special requests for custom cakes, ensuring every detail met client expectations.
• Designed specialty cakes for weddings, birthdays, and graduations.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.

• Researched current decorating trends to innovate and expand cake design options.
• Maintained a clean and organized workspace to adhere to health and safety standards.
• Adapted cake designs based on seasonal promotions and customer requests to maximize sales.
• Utilized advanced decorating techniques to create visually stunning cakes for various occasions.

Created intricate cake designs to meet customer specifications and enhance product appeal.

• Maintained accurate inventory levels for cake decorating supplies to ensure timely product availability.
• Collaborated with team members to streamline cake production processes and improve efficiency.
• Executed detailed client consultations to understand design preferences and dietary restrictions.
• Implemented quality assurance practices to ensure cakes met high standards of taste and presentation.
• Trained new staff on cake decorating techniques and sanitation practices to ensure compliance.
• Assessed customer feedback to refine cake offerings and enhance overall satisfaction.
• Managed customer orders effectively to ensure timely completion and delivery of cakes.