Vito Bubbico
Kinnelon,nj
Summary
Experienced with managing customer service, ensuring smooth and welcoming experiences for all guests. Utilizes strong communication,organizational skills and my personable personality to handle inquiries and administrative duties efficiently. Track record of maintaining professional and courteous demeanor under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Staff
KINNELON SPORT AND FITNESS
07.2024 - Current
- Check people in and greet them as well as making smoothies and signing people up
- Managed front desk operations, ensuring seamless check-in and check-out experiences for members.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline front desk processes, improving overall efficiency.
- Trained new staff on front desk procedures and customer service standards to ensure consistency.
- Organized and cleaned gym locker rooms
- Organized Gy floor and Equipment
Starbucks Barista
STARBUCKS
06.2023 - 09.2023
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines, grinders, and other equipment to ensure optimal performance.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Provided exceptional customer service by engaging with customers and addressing inquiries effectively.
- Monitored inventory levels, restocked supplies, and minimized waste to improve operational efficiency.
- Collaborated with team members to streamline workflows during peak hours for improved service speed.
- Implemented best practices for food safety and sanitation compliance within the café environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server
Ceder Crest
04.2021 - 10.2022
- Provided excellent customer service by attending to guest needs and ensuring satisfaction.
- Facilitated order accuracy by efficiently taking and relaying orders to kitchen staff.
- Managed cash transactions using point-of-sale systems, maintaining accuracy throughout shifts.
- Collaborated with team members to create a positive dining experience for all guests.
- Assisted in training new servers on menu items and service protocols to enhance team performance.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Adapted quickly to high-pressure situations during peak hours, ensuring timely service delivery.
- Enhanced menu knowledge through ongoing learning, providing informed recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
PANERA BREAD
04.2021 - 12.2021
- I was responsible for cleaning the dining room, as-well as closing. I was mainly a cashier, but sometimes I would do Food Service.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team to enhance customer service efficiency and satisfaction.
- Assisted in training new team members on operational procedures and best practices.
- Maintained product displays, ensuring adherence to brand standards and merchandising guidelines.
- Resolved customer inquiries swiftly, enhancing overall satisfaction through attentive service and product knowledge.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
bachelors degree - health science
PACE UNIVERSITY
05-2029
High School Diploma -
KINNELON HIGH SCHOOL
Kinnelon, NJ06-2025
Skills
- Making Coffee
- Team player attitude
- Strong organization
- Customer service expertise
- Scheduling appointments
- Sales experience
- Cash handling experience
- Customer service
- Problem-solving skills
- Time management
- Listening skills
- Hospitality services
- Credit and cash payments
- Guest services
- Housekeeping
- Training and mentoring
- Team building
- Safety and security procedures
- Guest accommodations
- POS systems
- Effective planning
Certification
- First Aid Certified
- CPR certified
Languages
English
Native or Bilingual
Timeline
Front Desk Staff
KINNELON SPORT AND FITNESS
07.2024 - Current
Starbucks Barista
STARBUCKS
06.2023 - 09.2023
Server
Ceder Crest
04.2021 - 10.2022
Cashier
PANERA BREAD
04.2021 - 12.2021
bachelors degree - health science
PACE UNIVERSITY
High School Diploma -
KINNELON HIGH SCHOOL
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