Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
9
9
years of professional experience
Work History
Personal Banker
GTE Financial
01.2024 - Current
Promoted financial products by maintaining excellent service offering knowledge.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Expanded client base by promoting new financial products.
Cross-sold bank products and services to meet customer needs and provide options.
Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Sales Consultant
Cellularsales Verizon
12.2019 - 12.2023
Provide customers with clear understanding of charges, billing, billing cycles, and customer equipment
Train and develop new sales associates
Achieve sales goals and service performance requirements through new customer sales, sales of accessories and features
Communicate with customer service to address customer issues.
Developed key customer relationships to increase sales.
Listened to customers to understand needs and refer to optimal services.
Greeted incoming customers and provided expert sales and service to drive revenue.
Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Assistant Sales Manager
Dynabody Fitness
06.2019 - 12.2019
Maintained healthy and cooperative relationships with colleagues and guests creating a inviting environment
Interacted with guests, making cash transactions via register and card payments
Pratical knowledge of using and maintaining recreational equipment
Taught new associates sales tactics and performance improvement techniques.
Utilized company selling model to engage and connect customers with brand.
Opened and closed store, set up registers and secured cash.
Maintained scorecards to track sales, gross profit dollars and shares.
Coached, developed and motivated team to achieve revenue goals.
Conducted tours of facility for visitors answering questions and promoting memberships.
Reviewed past-due accounts and communicated with customers to promote timely payments.
Driving Warehouse Technician
Joerns Healthcare
11.2015 - 06.2019
Verified incoming shipment quantities against receiving documents, noting and reporting discrepancies and damage
Responded immediately to emergencies and equipment breakdowns to support operational requirements
Sterilized medical equipment while repairing when necessary.
Logging mileage and maintenance information in the company logbook.
Ensuring that recipients sign delivery receipts and designations are verified.
Ensuring the safety of each item delivered.
Deliver and install medical equipment in facilities.
Education
Diploma -
Citrus High School
Inverness, Fl
05.2008
Technical - Cosmetology
Withlacoochee Technical
Inverness, Fl
05.2008
Skills
Relationship Building
Team Work
Customer Service
Team Motivation
Consultative Sales
Lead Generation
Exceeds Sales Goals
Customer Relationship Management
Product and Service Knowledge
Banking
Timeline
Personal Banker
GTE Financial
01.2024 - Current
Sales Consultant
Cellularsales Verizon
12.2019 - 12.2023
Assistant Sales Manager
Dynabody Fitness
06.2019 - 12.2019
Driving Warehouse Technician
Joerns Healthcare
11.2015 - 06.2019
Diploma -
Citrus High School
Technical - Cosmetology
Withlacoochee Technical
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