Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vittorio Frakes

Gardnerville,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Drop Team Member

Dotty's Casino
09.2021 - 12.2023
  • Enhanced drop team efficiency by implementing streamlined processes and procedures.
  • Improved overall accuracy with thorough cash counting and documentation practices.
  • Assisted in reducing losses through diligent monitoring of currency transactions.
  • Collaborated with fellow team members to maintain high levels of security during the drop process.
  • Maintained accurate records and documentation, contributing to improved accountability and transparency.
  • Assisted in training new team members on established procedures, ensuring consistent quality across all aspects of the drop process.

Shift Leader

Murphy Gas Station
07.2021 - 09.2021
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Implemented procedural updates as needed based on company policy changes or industry developments.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Leader

Walgreens
03.2020 - 07.2021
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Cowan Sunset High School
Henderson, NV
06.2016

Skills

  • Cross-Cultural Communication
  • Mountainous Terrain Experience
  • Fast Rope Insertion Proficiency
  • Drop Zone Identification
  • Cybersecurity Awareness
  • Currency Counting
  • Cash Handling Expertise
  • Security Monitoring
  • Customer Service
  • Mechanical Troubleshooting
  • Inventory Oversight
  • Financial Recordkeeping

Languages

Tagalog
Full Professional

Timeline

Drop Team Member

Dotty's Casino
09.2021 - 12.2023

Shift Leader

Murphy Gas Station
07.2021 - 09.2021

Shift Leader

Walgreens
03.2020 - 07.2021

High School Diploma -

Cowan Sunset High School

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Vittorio Frakes