I am an experienced member of the service industry , working to make a professional ,pleasant workspace for my teammates and a great shopping experience for customers. Nothing is more rewarding to me than to have happy repeat customers, .
Overview
7
7
years of professional experience
Work History
Line Cook
Buffalo Wild Wings
Seaside, California
08.2022 - 08.2025
Prepared and cooked South West influenced food, making sure every customers order was to their specifications.
Maintained cleanliness and organization of kitchen equipment and work spaces.
Taught new team members to work in the kitchen, safety regulations for a clean kitchen, and to work and communicate with each other in a demanding environment.
Assistant
Exclusive Home Management
Monterey, CA
07.2019 - 04.2023
Answered incoming calls while recording accurate messages.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Cleaned homes following specific and detailed protocols and requests.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Prepared homes based on clients wishes for their arrivals.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Cashier Assistant
Costco
Seaside , CA
10.2021 - 02.2022
Assisted with customer requests and answered questions to improve satisfaction.
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Swept and mopped front end during shifts to maintain professional appearance.
Backed up cashiers ringing up large number of customers by bagging products.
Handled merchandising and restocking needs for multiple checkout lanes.
Returned carts and baskets to entryways to keep store spaces and aisles neat.
Described products to customers and accurately explained details and care of merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Performed merchandising and signage updates during weekly and seasonal promotional changes.
Greeted customers promptly and responded to questions.
Built and maintained productive relationships with my fellow employees, supervisors, and managers.
Placed merchandise in bags or boxes and gave packages to customers.
Maintained clear and safe workspace areas to meet OSHA standards.
Notified management about necessary repairs or professional service needs for building operating systems.
Maintained compliance with internal and regulatory safety standards.
Followed correct procedures for handling, transporting and disposing of new and recycled materials.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Assistant Manager
Five Guys
Seaside, CA
08.2019 - 12.2020
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired qualified candidates to fill open positions.
Managed and motivated a team of 5-7 employees.
Created a welcoming atmosphere for guests to enjoy their time in-store
Associate
HomeGoods
Seaside, NJ
05.2018 - 08.2019
Arranged and stocked new merchandise following placement directions.
Unloaded trucks, checked product and added warehouse tags.
Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
Answered customer questions and provided store information.
Stocked sales floor and assisted in product movement and merchandising plans.
Updated inventory and production information using warehouse management systems and scanner guns.
Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.