Viveca Vassell

• Inspected and verified incoming goods against invoices or other documents, recording shortages and rejecting damaged items.
• Monitored stock levels and identified shortages or overages when necessary.
• Communicated with customers regarding order status updates and any issues that arose during processing.

Picking and packing orders.

Every 3 months reconciliation of equipment and audits.

Preparing skids of equipment for shipping to spokes and stores for install

• Conducted physical inventories to ensure accurate stock levels.
• Planned routes for deliveries based on customer needs and delivery schedules.
• Performed cycle counts to maintain accurate records of inventory on hand.
• Received and processed incoming orders, ensuring accuracy of item numbers, quantities, and pricing.
• Reported any damaged items found in shipments to appropriate personnel for resolution.
• Resolved customer complaints promptly and professionally.
• Cross-trained other employees on proper warehouse procedures and operations.
• Assisted with loading and unloading trucks using pallet jacks or other equipment.
• Performed regular maintenance checks on all warehouse equipment such as forklifts and pallet jacks.
• Provided support to the Shipping and Receiving Department by preparing packages for shipment.
• Organized merchandise onto pallets according to customer specifications for efficient shipping processes.
• Verified that correct labels were attached to each package before it was shipped out.
• Ensured compliance with safety regulations while handling materials in the warehouse.
• Tracked goods from receipt through shipment to ensure timely delivery of products.
• Maintained cleanliness in the warehouse by sweeping, mopping, organizing items on shelves and disposing of trash.
• Operated forklifts to move inventory around the facility as needed.
• Managed all paperwork related to shipments including invoices, bills of lading, packing slips.
• Coordinated with the logistics team to schedule shipments and optimize delivery processes.

• Performed clerical duties such as photocopying, faxing documents and scanning images into electronic files.
• Verified insurance eligibility via phone or online portals.
• Monitored inventory levels of medical office supplies and coordinated orders when needed.
• Collected payments from patients for co-pays or services rendered.