Vivek Baliyan
New York,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Hotel Manager
Jetset Hotel
The Bronx, New York
05.2024 - Current
- Ensured compliance with safety regulations in accordance with local laws.
- Assigned duties and monitored performance of all employees in the hotel.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
Warehouse Supervisor
Logistics Department
Surrey , British Columbia
01.2023 - 05.2024
- Sorting, labelling according to different shippings
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Created strategies for improving operational efficiencies in the warehouse.
- Directed receiving, warehousing, distribution and maintenance services.
- Provided leadership to motivate staff members to achieve performance goals.
- Maintained and updated inventory records accurately.
Cashier Team Lead
Real canadian superstore
Surrey , BC
12.2021 - 01.2023
- Assisted cashiers with resolving customer complaints and inquiries.
- Assisted customers with locating items within the store when requested.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Sales Associate
Walmart
Surrey , British Columbia
04.2019 - 11.2021
- Customer service representative, handling cash, maintaining schedules, cashier.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
Education
Associate of Arts - Management
University Canada West
Vancouver, BC12-2024
High School Diploma -
High School
Yamuna Nagar, Haryana, India03-2022
Advance Diploma in Computer Application - Computer
E-MAX
New Delhi, INDIA03-2021
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Service oriented
- Inventory control
- Customer service
- Problem-solving
- Time management
Timeline
Hotel Manager
Jetset Hotel
05.2024 - Current
Warehouse Supervisor
Logistics Department
01.2023 - 05.2024
Cashier Team Lead
Real canadian superstore
12.2021 - 01.2023
Sales Associate
Walmart
04.2019 - 11.2021
Associate of Arts - Management
University Canada West
High School Diploma -
High School
Advance Diploma in Computer Application - Computer
E-MAX