Vivek Jain

• Partner with Sales, Category, Marketing, RGM teams to drive revenue growth, ensuring profitability and trade spend efficiency across multiple channels (Organized Trade, Traditional Trade, E-commerce).
• Own topline performance — analyze volume, price, and mix drivers; identify opportunities to optimize promotional investments and channel profitability.
• Lead the forecasting and annual planning process, aligning assumptions with market dynamics and business priorities.
• Provide financial insights for strategic pricing, portfolio mix, and promotional strategy decisions, enabling data-backed choices.
• Deliver monthly performance dashboards highlighting key trends, risks, and opportunities, present insights to leadership teams.
• Standardized the trade accrual validation process, reducing over-accruals by 20% and improving accuracy in sales reporting.
• Supported launch of new SKUs by building business cases, evaluating post-launch performance.
• Led and mentored a team of 8- Commercial planning analysts, providing guidance on Promo management, financial modelling, reporting, and decision support.
• Managed team performance, setting clear KPIs and performance goals to enhance productivity and efficiency.

Key Achievements:

• Traveled UK for KC for Business Partner Role.
• Hosted sales conference in UK and presented the improvement ideas which were implemented within the process.
• Improved forecast accuracy from 70% to 85% by implementing driver-based planning models.
• Automated reporting packs using Power BI, reducing turnaround time by 40%.
• Build control over the Pricing Changes by implementing templates and defining RACI Model. This helped in reducing the volumes on the pricing claims.

• Partnered with Sales and Marketing teams to plan, track, and evaluate trade promotions, ensuring spend efficiency and ROI optimization.
• Managed end-to-end promotional lifecycle — from planning and accrual setup to post-event evaluation and financial true-up.
• Enhanced promo forecast accuracy by aligning assumptions with sales performance and historical uplift data.
• Developed dashboards and trackers to monitor promotional effectiveness, supporting faster decision-making for future cycles.
• Validated monthly accruals against promotional plans, actual claims, and sales performance to prevent over/under accruals.
• Partnered with sales operations and customer service teams to resolve outstanding claims and maintain clean AR ageing.
• Presented monthly fall-in/fall-out analysis to leadership, highlighting risk areas and recommending corrective actions.

Key Achievements:

• Traveled to UK for KC for CPA Role.
• Spearheaded the offshoring and setup of a 10–12-member Commercial Finance team from the UK to GCC Shared Service Centre (Hyderabad), establishing a scalable and efficient operating model.
• Designed team structure, roles, and KPIs aligned with global finance governance standards and commercial priorities
• Led recruitment, onboarding, and training of team members, building strong analytical and business partnering capabilities.
• Implemented First Time Right model to reduce the Ageing of Deduction cases and reduce the dependency on sales team for the details. This help with an increase in the FTR rate from 45% to 85%.

• Managing month end process and cost center planning and Billing to the intercompany partners.
• Monthly review of Forecasting and Actual Headcount data cost with the CFO.
• Perform True up at the Month end for both Core and Non-Core FTE's.
• Review and approve intercompany trading partner reconciliations, partnering with sector intercompany accountants on the actions to be taken on the open items.
• Facilitate key governance meetings and provide inputs as required.
• Create, update, prepare ongoing periodic business reports.
• Lead and delegate audit assignments and responsibilities for timely deliverables for internal/external audit requests
• Support weekly SOX compliance requirements as needed as well as defining/redefining controls and processes for best practices.

Key Achievements:

• Develop financial policies and procedures
• Implemented concur system for Hyderabad GCC
• Review & Audit of T&E expenses
• Implemented RPA BOT for automation of Intercompany billings reducing the manual efforts resulting in saving of 150 hours.

• Reconciliation of Accounts Receivable General Ledger. Identifying & Understanding the Open/Reconciliation items.
• Experience in handling and clearing open items >90 days
• Perform account analysis to make sure that entries and balances are correct.
• Involving in the new account's reconciliation.
• Handling weekly and monthly governance calls with key stakeholders.
• Running reports for the controls on month-on-month basis and reviewing the same.
• Assessing the maturity level of the control and validating the same.
• Providing data on controls to FC&C team.

• Applying daily cash received in the form of checks, EFT.
• Applying write off and reinstatement daily.
• Resolving the disputes on the accounts and escalating them.
• Research and resolve unapplied & unidentified receipts.
• Handling customer disputes related to accounts and various other queries. Working closely with collections team in order to get quick resolution

• Offers first line of support and act as focal point to bridge the gaps and build cordial relationship with business units. Acts as Single Point of Contact for BG.
• Ensure correct and timely resolutions of the issues raised from BG/SU or from any internal teams, pertaining to accounts receivable activities handled by team i.e.: Cash application, Dunning, Direct debits, Billing and Customer master data management.
• Promote & when necessary, enforce standard way of working in relation to Retained Organization (RO)
• Spot risks and non-conformities in Accounts Receivable (AR) processes. Initiate and coordinate corrective actions when necessary.
• Responsible for timely and accurate creation of the service requests related to AR.
• Ensure timely customer connects.
• Advise the business group (BG) or account managers in the area of credit management.
• Proactively and reactively dun customers with a view to encourage timely payment. Coordinate actions agreed with sales CRAC and business group to manage the collection of overdue accounts.
• Report periodically to account managers (AM's) on outstanding and overdue. Report monthly to business groups on outstanding, overdue and (potential) bad debts in a standard way.
• Support in resolving un-reconciled items escalated by internal teams and BG/SU.
• Support for internal and external audit
• Key Achievements :
• Traveled to Singapore for KC & also for Business Conference.
• Nominated for Employee of the Year
• Implemented 3 Yellow Belts resulted in 300 hours/Anum
• Implemented 40+ Articles on the Process.
• Received multiple Monthly, Quarterly Awards.

• Drove and coordinated Accounts Receivable functions for Clients located in US & UK
• Day to day operations of different AR areas including Billing, master data, Internal Client and customer Relations.
• Exception tracker review, Issue Tracker, daily error log, Open items reconciliation