Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hotel Manager
Scottish Inns And Suites
08.2023 - Current
Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Reduced operating expenses by negotiating with vendors and optimizing resource management.
Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
Monitored safety procedures to ensure a secure environment for both guests and employees.
Cashier
Lowes Home Improvment
09.2021 - 05.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Promoted store promotions and incentive programs to increase overall sales revenue.