Summary
Overview
Work History
Education
Skills
Machines | Tools | Equipment
Technology
Languages
Timeline
Generic

Vivek Pratap

Lynnwood,WA

Summary

Resourceful Technician with hands-on expertise in repairs, rework, troubleshooting, and installations across diverse systems and equipment. Committed to safety, quality, and efficiency while adapting quickly to evolving technical and business needs. Strong team player with a natural ability to collaborate, communicate, and build lasting connections across all organizational levels. Well-versed in lean manufacturing principles, network management, and process standardization, with a proven record of driving continuous improvement and delivering reliable, high-quality results.


Overview

7
7
years of professional experience

Work History

Cashier

Chick Fil A
Lynnwood, WA
04.2018 - 10.2018
  • Working with POS Systems
  • Providing “extra mile” service
  • Maintained cleanliness and organization of work area to enhance customer satisfaction.
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Collaborated with team members to optimize workflow during peak hours, reducing wait times.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Fred Meyers
Lynnwood, WA
06.2020 - 01.2022
  • Use of POS systems
  • Barcode scanning
  • Achieving Incentives with performance
  • Lifting boxes and stocking shelves in correct order
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Supported promotional campaigns by communicating special offers clearly to customers, increasing engagement.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Service Technician

Swickard Auto Group, Swickard Toyota
Lynnwood, WA
02.2022 - 01.2023
  • Check work queue, pull customer car into garage and read work order for services needing to be completed.
  • Offering sales and maintenance for incentives with a monthly goal of 25 additional services
  • Perform safety inspection of hydraulic lift before placing car on lift.
  • Utilize tooling and work instructions to flush and bleed fluids, provide battery tests, change brakes and various services
  • Gather materials from BOM (bill of materials), and perform services such as oil changes, tire rotations, tire repairs, and alignments.
  • Moving customer cars to different buildings.
  • Inspecting and recommending maintenance needed
  • Use of part numbers and part organizations
  • Diagnosing vehicles visually as well as test driving and using diagnostic scan tools

Wire Installer

Boeing
Everett , WA
01.2023 - Current
  • Installed and terminated various types of wire in Aircraft
  • Use of BAC Specs, engineering drawings, assembly orders, BOM
  • Experience with engineers and customers regarding updates with 737-7 and 737-8
  • Followed safety protocols to ensure a secure working environment during installations.
  • Collaborated with team members to troubleshoot wiring issues effectively.
  • Interpreted blueprints and schematics to execute accurate installations.
  • Assisted in training new hires on installation techniques and safety practices.
  • Inspected completed work for compliance with industry standards and regulations.
  • Minimized downtime for clients with prompt troubleshooting and repair of faulty wiring and associated equipment.
  • Enhanced team productivity by effectively collaborating on wire installation projects, ensuring timely completion.
  • Relocating to other locations to offer support and work for teams as well as the company

Education

Associates degree - Automotive Technology

Lake Washington Institute of Technology
Kirkland, WA
04-2023

High school or equivalent -

Lynnwood High School
Lynnwood, WA
01.2020

Skills

  • Knowledge of mechanical and electrical components
  • Follow sequenced work instructions
  • Proficient in computing programs
  • Maintaining certifications
  • Hazardous material handling
  • Operate mechanical operated equipment
  • Precision measuring tools
  • Engineering drawings
  • Automotive diagnostics
  • Follow processes and procedures
  • Customer service
  • Installation and repair

Machines | Tools | Equipment

  • Diagnostic Tools
  • Hydraulic, Pneumatic, electrical
  • Hand Held Power and Pneumatic Tools
  • Digital Multimeter, Battery Diagnostic Service System
  • Hand tools such as, Screwdrivers, socket wrenches, torque wrenches, breaker bars, various pliers, torches, wire crimpers, razors, and knives.
  • Lathe Machine
  • Forklifts
  • Mechanical Lifts
  • Boom and Scissor Lifts
  • Tire Machine

Technology

  • Software: Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Programs – CDK Service, Toyota/Lexus Technical Information Systems
  • Boeing related: CMES, REDARS, PSDS, MPR, ACT, JITT, IVT

Languages

Hindi
English

Timeline

Wire Installer

Boeing
01.2023 - Current

Service Technician

Swickard Auto Group, Swickard Toyota
02.2022 - 01.2023

Cashier

Fred Meyers
06.2020 - 01.2022

Cashier

Chick Fil A
04.2018 - 10.2018

Associates degree - Automotive Technology

Lake Washington Institute of Technology

High school or equivalent -

Lynnwood High School

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