VIVEK SHANKAR RAM RAMASWAMY
Sammamish,WA
Summary
Experienced Software Engineer with 10+ years experience in leading, designing and building high performing, distributed software applications used by large scale users globally.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Software Engineer
Zulily
Seattle, WA
02.2020 - Current
- Worked on multiple projects primarily involving backend Supply chain systems that drives Zulily's procurement system to procure products from the vendor to Zulily Fulfillment centers to meet customer demand.
- Implemented core shipping pipeline for Return to Vendor transactions that enables a streamlined workflow to return the products to vendor.
- Implemented and led the project to transfer items between 2 Fulfillment centers thus improving the shipping efficiency to customers saving the company $294k. In the process, mentored junior engineers, designed the system and delivered the functionality to production.
- Collaborated across various teams on implementing projects to shut down one of the Zulily FCs for cost saving purposes.
- Worked across many teams to migrate MySQL DB from version 5.6 to version 8 used by various modules in the supply chain space.
- Participated and sometimes led oncall efforts to maintain system stability. In the process, not only addressed the bugs of the system but also improved the functionality of the system resulting in less bugs in the future.
Senior Software Engineer
PayPal Data Services
Austin, TX
10.2008 - 01.2020
- Recognized for top performance and promoted to MTS1 position and was selected to work on high-priority and sensitive eBay/PayPal separation project. In the effort, led the separation efforts by working with multiple teams across PayPal in getting firewall tickets, secure tickets and other separation related tasks created and successfully executed in production.
- Led a scrum team comprising 5 developers and 3 QA engineers for around 2+ years in designing and implementing filing Unauthorized disputes in business process management tool called Pegasystems. In the process, worked on multiple releases and was part of successful production deployments.
- Transitioned to leading a scrum team dedicated for production support. In the process, exhibited strong troubleshooting and debugging skills using the tools available. Led a team of 4 to 5 engineers in solving highly complex production issues. Represented the application domain in P0/P1 calls and provided effective solutions. Participated and led data recovery efforts as we were dealing with huge sensitive and compliant customer data and money. Worked across multiple organizations in making sure all teams are accountable for any issues caused in production.
- Became a SME on certain workflows in pega systems and go-to person on the respective workflows.
- Worked on software application used by front office teammates who serve PayPal customers with issues such as payment issues, closing the account, adding financial instruments to their account etc.
- Led Post Production Support Team in tackling and solving complex bugs in production.
- Worked in the migration of legacy front office teammates facing application to new business process oriented pega systems technology.
- Worked in isolation research projects in analyzing the various foot prints of the legacy tool so the new tool can be built accordingly.
- Built services in C++ using the PayPal stack modeled based on WSDL
Associate Software Developer
Sabre Holdings
Southlake, TX
02.2007 - 09.2008
- Responsible for migration of travel application from ASP framework to Java/J2EE framework involving JSP and Servlets.
- Responsible for maintaining and deployment of format finder application used in the field of travel.
Education
Master of Science - Computer Science
The University of Texas At Dallas
Richardson, TX 08.2004 - 12.2006
B.Tech - Information Technology
Sri Venkateswara College of Engineering
Chennai, India 08.2000 - 08.2004
Timeline
Software Engineer
Zulily
02.2020 - Current
Senior Software Engineer
PayPal Data Services
10.2008 - 01.2020
Associate Software Developer
Sabre Holdings
02.2007 - 09.2008
Master of Science - Computer Science
The University of Texas At Dallas
08.2004 - 12.2006
B.Tech - Information Technology
Sri Venkateswara College of Engineering
08.2000 - 08.2004
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