VIVEK SHARMA
Torrance,CA
Summary
Seasoned Professional with 16 years of full-cycle software development experience. Proven expertise in complex projects, distributed applications, and web development. Skilled in technical leadership, collaborating with stakeholders, SMEs, and users to gather requirements, architecting solutions and re-engineer applications. Organized, goal-oriented self-starter with a strong ability to learn new technologies and manage multiple tasks independently or as a team player.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Principal Solutions Architect
AT&T
El Segundo, CA
11.2018 - Current
- Directed the design and implementation of enterprise-level architectures for clients.
- Collaborated with stakeholders to ensure alignment of technology solutions with organizational goals.
- Provided technical leadership on complex projects from concept through delivery.
- Led cross-functional teams in developing innovative solutions to challenging problems.
- Analyzed system performance metrics to identify areas of improvement or optimization.
- Conducted research and evaluation of emerging technologies for potential use within the organization.
- Monitored industry trends and best practices related to systems architecture and development processes.
- Created detailed architecture diagrams illustrating application components, data flows, integration points.
- Coordinated testing activities including unit tests, integration tests, regression tests, user acceptance tests.
- Identified opportunities for process improvement initiatives that enhance operational efficiency.
- Mentored junior staff members on software engineering principles and best practices.
- Assisted in resolving production issues escalated by support teams in a timely manner.
- Facilitated communication between IT departments and other business units as needed.
- Provided technical guidance on project estimations for budgeting purposes.
- Spearheaded corrective action initiatives to resolve root causes.
Associate Director, Technology
AT&T
El Segundo, CA
06.2016 - 11.2018
- Enabled the technology and business teams to successfully perform requirements analysis on various strategic projects involving multiple business units in the domains of Digital Entertainment and Engineering initiatives, including product launches.
Principal Business Analyst
AT&T / DIRECTV
El Segundo, CA
10.2013 - 06.2016
- Analyze and solve complex problems, specifically with business processes, use cases, data requirements, functional and non-functional requirements
- Perform in a matrixed organization with both business and IT teams, in a fast paced and deadline driven environment
- Worked with Technical/Design Teams to ensure the proposed conceptual design/solution meets the requirements
- Worked with the Estimation team to ensure that projects are estimated accurately and timely
- Ensured that analysis artifacts follow established standards and processes
- Identified issues and risks, handle and communicate them in a manner that mitigates risk to quality, timeline, and scope
- Proficient at creating Use Cases, GAP Analysis, Process Flows & Works using UML
- Design Specifications: Competitive Analysis and research on market needs
- Matrix Management: Worked cross functionally with executive management, sales and engineering
BUSINESS ANALYST (Client – DIRECTV)
AGAMA SOLUTIONS
03.2013 - 11.2013
- Conducted requirements analysis, maintain requirement repositories, define key business capabilities and logical grouping of the functionalities requested
- Conducted requirement review sessions in order to validate requirements with project stakeholders
- Worked with Technical/Design Teams to ensure the proposed solution meets the requirements
- Worked with the Estimation team to ensure that projects are estimated accurately and timely
- Ensured that analysis artifacts follow established standards and processes
- Identified issues and risks, handle and communicate them in a manner that mitigates risk to quality, timeline, and scope
ASSOCIATE PRODUCT MANAGER
C9 ANALYTICS
08.2012 - 12.2012
- Excellent knowledge of industry standard methodology Software Development Life Cycle (SDLC) such as Rational Unified Process (RUP), Agile methodologies such as Agile XP and Agile Scrum, and Waterfall
- Design and review of various documents such as Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Field Level Specification (FLS), Requirement Traceability Matrix (RTM) etc
- Conducted and facilitated JAD sessions and brain storming sessions with key user groups emphasizing the scope of the project in order to provide key initiatives in working with users in identifying and defining project and system requirements
- Wrote specifications for, and coordinated the release of self-service reporting feature of Cloud9 Reports, which enables Sales Analysts to create, configure and schedule reports
- Working knowledge with Oracle SQL and SQL Server
SYSTEM ENGINEER
CSC INDIA
06.2008 - 12.2010
- Migration of data from one platform to another using Symantec Netbackup to keep company’s and clients’ data safe and at current standards
- Worked as a team lead managing other engineers at 3 sites; Austin, Tempe, and Sterling
- Directly managed 2000 clients in data centers while maintain 5 masters and 25 media servers to ensure system stability and timely and accurate date
- Analyzing the Data Protection Quality Management report and continuously working to improve the success rate of the data protection department
- Facilitated document preparation for Netbackup troubleshooting
Education
MBA - Information Systems & Marketing
San Francisco State University
San Francisco, CA12.2012
Bachelor of Technology - Computer Science and Engineering
DAV Institute of Engineering and Technology
Punjab, India05.2008
Skills
- Enterprise Systems Architecture
- Technical leadership
- Stakeholder Management
- Solution Design
- Business Analysis
- Cloud Systems Operations
- Problem Analysis & Resolution
- Team Leadership/Training
- Project Management
- Customer Facing Systems Design
- Planning & Implementation
- Requirements Analysis
- SAAS Operations
- Datacenter Management
- MS SQL Server
- CRM Operations and Analysis
- Risk Assessment/Impact Analysis
- Technology to Business Liaison
- Technical Writing/Documentation
- Vendor Relationship Management
- Technical Specification Development
- Software Development
Certification
AWS Certified Cloud Practitioner
Timeline
Principal Solutions Architect
AT&T
11.2018 - Current
Associate Director, Technology
AT&T
06.2016 - 11.2018
Principal Business Analyst
AT&T / DIRECTV
10.2013 - 06.2016
BUSINESS ANALYST (Client – DIRECTV)
AGAMA SOLUTIONS
03.2013 - 11.2013
ASSOCIATE PRODUCT MANAGER
C9 ANALYTICS
08.2012 - 12.2012
SYSTEM ENGINEER
CSC INDIA
06.2008 - 12.2010
MBA - Information Systems & Marketing
San Francisco State University
Bachelor of Technology - Computer Science and Engineering
DAV Institute of Engineering and Technology
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