Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
Generic

Vivek Singh

Forest Hill,MD

Summary

Technical Business Analyst and ETL specialist with 15+ years of experience in financial services and insurance domains. Skilled in mainframe development, ETL, data migration, data analysis, data reporting and fraud detection. Proven success in delivering end-to-end solutions. Experienced Agile/Scrum leader with strong stakeholder collaboration and data governance expertise.

Overview

17
17
years of professional experience

Work History

Technical Business Analyst (Advisory)

Fiserv
10.2020 - Current
  • Leading Data on Demand & IDW ETL projects supporting data repositories, customized client reporting solutions, regulatory reporting and merchant analytics.
  • Overseeing 24x7 production support for high-volume systems handling millions of records.
  • Acting as Tech Scrum Master for database migration initiatives, improving sprint velocity and collaboration by spearheading the migration from Netezza to Snowflake, ensuring smooth data continuity and performance improvement.
  • Reduced reporting turnaround through automations.

Senior Associate

Cognizant Technology Solutions
11.2008 - 10.2020
  • Helped clients such as Exxon, McDonald’s, Taco Bell, and Norwegian Cruise Lines improve fraud detection strategies.
  • Overseeing continuous working of data repositories for almost a decade with billions of transactions across databases and platforms which are used for a multitude of purposes.
  • Key Projects:
  • ULIS – Insurance System (AXA Belgium): Developed COBOL/JCL programs for life insurance policy management; automated policy statement generation.
  • Merchant Processing System (First Data): Built COBOL/EASYTRIEVE jobs processing millions of transactions daily as also majorly contributing to the automated IRS tax deductions at source project.
  • Rapid Connect (First Data): Streamlined merchant certification via XML validation and compliance checks guiding 100+ clients through certification successfully.
  • FSAMS (First Data): Automated reconciliation processes using COBOL/DB2 jobs; improved settlement accuracy across multiple institutions.
  • Data on Demand (First Data): Designed fraud detection models, integrated chargeback/authorization data; delivered ad-hoc and scheduled reports to global clients. Major clients include Exxon, McDonald's, Taco Bell and Norwegian Cruise Lines.

Education

B.E. - Electrical Engineering

Indian Institute of Science And Technology
Shibpur, West Bengal
06-2008

XII -

Sunrise (Eng. Med.) School
Belur, West Bengal
06-2003

X -

Sunrise (Eng. Med.) School
Belur, West Bengal
06-2001

Skills

  • Programming & Tools: COBOL, JCL, DB2, VSAM, ENDEVOR, EASYTRIEVE, SQL, CA7, Eclipse, TOAD, File Aid
  • Data & ETL: Netezza, Snowflake, Ab Initio, HUE, WINSCSP, Putty
  • Agile & Workflow: Jira, GitHub, Service Now, Tech Scrum Master
  • Domains: Merchant Services, Fraud Detection, Insurance Systems, Financial Reporting

Timeline

Technical Business Analyst (Advisory)

Fiserv
10.2020 - Current

Senior Associate

Cognizant Technology Solutions
11.2008 - 10.2020

B.E. - Electrical Engineering

Indian Institute of Science And Technology

XII -

Sunrise (Eng. Med.) School

X -

Sunrise (Eng. Med.) School

Additional Information

Visa: H1B | Green Card (I-140 Approved, Priority Date Dec 2016)

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