Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in social media.
Overview
3
3
years of professional experience
Work History
Social Strategist
Matchbook Marketing
Columbia, MO
08.2024 - Current
Developed and implemented strategies to optimize customer experience.
Analyzed industry trends and identified opportunities for business growth.
Collaborated with other departments to ensure effective execution of strategies.
Created presentations to showcase strategy results, insights, and recommendations.
Digital Marketing Intern
Sweety High
08.2024 - Current
Assisted in the development of digital marketing campaigns for clients, including email, SEO and SEM, and social media.
Developed content for websites, blogs, and social media platforms to increase brand awareness.
Analyzed website metrics such as page visits and conversions to measure success of campaigns.
Researched potential customers to identify target audiences through surveys and focus groups.
Managed customer relationships through various channels such as email and social media networks.
Participated in brainstorming sessions to develop ideas for innovative campaigns.
Social Media Director
Sugar Land Documentary
Columbia, MO
11.2023 - Current
Boosted brand visibility by developing and implementing targeted social media strategies
Analyzed performance metrics to assess the effectiveness of social media efforts, adjusting strategies as needed
Enhanced customer engagement through consistent and creative content creation across multiple platforms for a student-run documentary
Hostess
Stadium Grill
Columbia, MO
05.2024 - 08.2024
Greeted and seated guests, managing reservations and walk-ins to optimize table turnover
Coordinated with the waitstaff and kitchen to maintain a smooth workflow
Provided excellent customer service, addressing guest needs and concerns promptly
Maintained cleanliness and organization in the front-of-house area
Greeted guests warmly upon arrival, seating them promptly.
Maintained a clean and organized dining area.
Verified reservations and wait times with customers.
Contributing Writer
Themis Magazine
03.2024 - 07.2024
Server
Shiloh Bar and Grill
Columbia, MO
05.2024 - 07.2024
Provided prompt and friendly service to guests, ensuring a positive dining experience
Managed multiple tables efficiently, balancing workload to ensure all guests received timely attention
Collaborated with kitchen staff to ensure accurate and timely delivery of orders
Addressed guest concerns and resolved issues to maintain high customer satisfaction
Writer
The Maneater
Columbia, MO
08.2023 - 05.2024
Delivered high-quality written content tailored to specific industries and target audiences
Developed engaging articles for online publications, resulting in increased readership and social media shares
Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms
Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers
Hostess
Deer Path Inn
Lake Forest, IL
10.2021 - 08.2023
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
Managed reservations efficiently to accommodate walk-in guests and reduce wait times
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
Team Member
Bake Homemade Pizza
Lake Forest, IL
08.2021 - 05.2023
Coordinated schedules, and handled both food and customer service interactions at a multi-location restaurant
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure
National Youth Correspondent
Washington Journalism And Media Conference
Washington, DC
07.2022 - 07.2022
Covered a wide range of subjects including politics, business, sports, and culture, demonstrating versatility as a correspondent
Learned from award-winning journalists in the DC area
Cultivated a strong professional network within the industry to access critical information quickly when needed for reporting purposes