Summary
Overview
Work History
Education
Skills
Timeline
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Vivi Negron

Summary

Sales Representative with over two years of customer service and sales experience, excelling in lead generation, relationship-building, and driving revenue growth. Proven ability to effectively communicate in both English and Spanish, qualify leads, and deliver tailored solutions that meet client needs.Highly motivated and eager to build a long-term career in sales, with strong organizational skills and a continuous growth mindset.

Overview

3
3
years of professional experience

Work History

Sales Associate

Verizon Wireless
Hopewell Junction, NY
07.2022 - 04.2023
  • Engaged with inbound leads and customers, identified pain points, and recommended products and services to meet their needs
  • Consistently exceeded sales quotas by building strong client relationships and nurturing leads
  • Maintained accurate customer records, ensuring seamless follow-ups and account management
  • Developed a strong understanding of wireless products and service plans, translating technical features into customer benefits
  • Provided proactive outreach and delivered clear communication through phone calls and email
  • Collaborated with team members to ensure smooth handoffs of customers to the appropriate sales channels

Client Service Representative

Imperial Star Acquisition Inc.
Latham, NY
01.2021 - 01.2022
  • Conducted outbound prospecting, identifying new business opportunities and setting up meetings with Account Executives
  • Maintained organized CRM records, tracked sales activities, and ensured data accuracy
  • Nurtured client relationships through regular follow-ups and tailored service offerings based on customer needs
  • Utilized a consultative sales approach, assessing client needs and presenting relevant solutions

Customer Service Representative

David's Bridal
Albany, NY
12.2019 - 12.2020
  • Assisted customers in making informed purchase decisions through active listening and needs assessment
  • Handled inquiries and resolved customer issues promptly, ensuring satisfaction and retention
  • Supported the sales team by maintaining organized customer records and follow-ups to drive sales

Education

Associate's Degree - Communications

Dutchess Community College
Poughkeepsie, NY
01.2020

Skills

Sales & Lead Generation: Skilled in nurturing inbound leads, identifying customer needs, and scheduling meetings with executives

Bilingual: Proficient in English and Spanish, enabling effective communication with a diverse customer base

Time Management & Organization: Exceptional at balancing multiple priorities to meet sales goals

Product Knowledge: Adept at learning and understanding new product features, functionality, and benefits

Communication: Strong ability to engage in meaningful conversations with customers and internal teams through phone and email

Proficiency in MS Suite:Skilled in Excel and other Microsoft programs for reporting and data analysis

Growth Mindset: Eager to continue learning through social experiences, relationships with colleagues and mentors, and structured courses

Timeline

Sales Associate

Verizon Wireless
07.2022 - 04.2023

Client Service Representative

Imperial Star Acquisition Inc.
01.2021 - 01.2022

Customer Service Representative

David's Bridal
12.2019 - 12.2020

Associate's Degree - Communications

Dutchess Community College

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Vivi Negron