Vivia Chun
Clark County District
Las Vegas,NV
46
years of professional experience
Golden Key Honor Roll Society
Work History
Teacher
9 Years- Developed engaging lesson plans aligning with district curriculum standards.
- Implemented innovative teaching strategies to enhance student understanding and participation.
- Collaborated with colleagues to assess student progress and modify instructional approaches.
- Provided individualized support for students with diverse learning needs to foster academic growth.
Teacher
9 Years 9 Months- Facilitated classroom discussions encouraging critical thinking and problem-solving skills among students.
- Organized extracurricular activities promoting community involvement and student leadership development.
- Analyzed student performance data to inform instructional adjustments and improve learning outcomes.
Front of the House Manager
2 Years 2 Months- Supervised front of house operations, ensuring exceptional guest experiences and service quality.
- Trained and mentored staff on customer service standards and operational procedures.
- Implemented efficient reservation systems to optimize seating arrangements during peak hours.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
Front of the House Manager
4 Years 1 Month- Managed inventory of supplies, reducing waste and maintaining cost efficiency.
- Developed training materials to enhance employee knowledge of menu offerings and specials.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Amenities/Mini Bar Porter
15 Years- Maintained cleanliness and organization of bar area to ensure efficient service delivery.
- Assisted bartenders in preparing drinks and serving customers promptly during peak hours.
- Monitored inventory levels, restocking supplies to prevent shortages during busy shifts.
- Supported guest satisfaction by addressing inquiries and resolving minor issues effectively.
- Collaborated with team members to streamline operations and improve overall service efficiency.
Cashier/Room Service Cashier
15 Years- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided exceptional service.
- Maintained cleanliness and organization of the checkout area.
- Scanned items accurately, ensuring correct pricing and inventory management.
Education
Bachelor of Science - Elementary Education
Associate of Science - Food Service
Associate of Science - Hotel Operations
Skills
A team player
A fast learner
Responsible and dependable
Can speak a little Chinese but can understand a lot more.
Timeline
Teacher
Clark County District
08.2017 - CurrentRead More
Teacher
St Patrick School
08.2007 - 05.2017Read More
Front of the House Manager
Sam Choy's Breakfast, Lunch, and Crab
09.2003 - 11.2005Read More
Front of the House Manager
Tony Roma's - Maui
06.1999 - 07.2003Read More
Amenities/Mini Bar Porter
Royal Hawaiian Hotel
05.1980 - 05.1995Read More
Cashier/Room Service Cashier
Royal Hawaiian Hotel
05.1980 - 05.1995Read More
University of Hawaii At Manoa
Bachelor of Science from Elementary Education
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Kapiolani Community College
Associate of Science from Food Service
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Kapiolani Community College
Associate of Science from Hotel Operations
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