Vivian Bailey
Augusta,GA
Summary
Productive and accountable professional with diverse work history, hands-on skills sets, and highly developed customer service skills. Performs a wide range of secretarial and administrative duties to assist with the planning, management and coordination of the department's overall objectives.
Overview
14
14
years of professional experience
Work History
Data Entry Operator
Ingevity
06.2020 - Current
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Loaded and unloaded product of production.
- Used different types of machines to send to different departments to be shipped out to customers.
- Quality Control to inspect product to have sent to customers with good quality.
Forklift Operator
DHL Supply Chain
04.2018 - 06.2020
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Import and export products to companies around the world.
- Operate RFT Scanner to move and locate products throughout the warehouse.
- Read bills and footprints associated with exporting product into trailers.
- Provide production on daily scheduled work hours.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Coordinator's Assistant Support
Viracon
04.2014 - 09.2018
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Managed company schedule to coordinate calendar and arrange travel.
- Inventoried and ordered office supplies to maintain availability of products.
- Handled incoming and outgoing shipping and receiving activities.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Coordinated material, completed logistic bills (BOL), managed proper inventory materials, and ensured employees complied with guidelines for personal protective equipment (PPE) use.
Cashier/Customer Service Associate
Hardee's
07.2009 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Jenkins County High School
Millen, GA05.1995
Skills
- Compiling Data
- Report Preparation
- Data Entry
- Bookkeeping
- Administrative Support
- Mail Handling
- Data Processing
- Word Processing
- Error Correction
- Quality Control
- Data Reporting
- Office Administration
- Attention to Detail
- Customer Service
- Accuracy and Precision
- Problem Solving
- Self-Motivation
- Teamwork and Collaboration
- Confidentiality Maintenance
- Time Management
- Critical Thinking
- Decision Making
- Adaptability and Flexibility
- Customer Service-Oriented
- Order Processing
- Independent Worker
- Multi-Line Phone Proficiency
Timeline
Data Entry Operator
Ingevity
06.2020 - Current
Forklift Operator
DHL Supply Chain
04.2018 - 06.2020
Coordinator's Assistant Support
Viracon
04.2014 - 09.2018
Cashier/Customer Service Associate
Hardee's
07.2009 - 01.2013
High School Diploma -
Jenkins County High School
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