Vivian Bowman
Crown Point
Summary
Dynamic Materials Associate at Simmonds Precision with expertise in inventory management and a proven track record of enhancing warehouse efficiency. Recognized for fostering teamwork and training staff, I excel in problem-solving and maintaining safety compliance, ensuring streamlined operations and high-quality standards in materials handling.
Overview
4
4
years of professional experience
Work History
Materials Associate
Simmonds Precision
Vergennes, VT
03.2024 - Current
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Processed required paperwork to expedite handling of shipped and received goods.
- Sorted and delivered materials to different work areas and staff.
- Utilized pallet jack to unload, and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Provided training and guidance to junior team members, fostering a collaborative work environment focused on continuous improvement.
- Received and inspected incoming shipments for accuracy and quality.
- Maintained organization of inventory in compliance with safety protocols.
- Collaborated with team members to streamline receiving processes and improve efficiency.
- Assisted in training new associates on receiving procedures and best practices.
- Documented discrepancies and reported them to management for resolution.
- Utilized inventory management systems to track received goods accurately.
- Ensured cleanliness and safety standards were upheld in the receiving area.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
Front Desk Manager
Best Western Hotel
Ticonderoga, NY
09.2021 - 01.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and mentored front desk staff on customer service excellence and operational procedures.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
- Oversaw scheduling of front desk personnel to optimize coverage during peak hours.
- Coordinated with housekeeping and maintenance teams to ensure seamless guest experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Checked guests in out of hotel, made reservations, and processed payments.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Attended staff meetings and brought issues to attention of upper management.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
Education
High School Diploma -
Ticonderoga High School
Ticonderoga, NYHigh School Diploma -
CV-Tech
Mineville, NYSkills
- Procurement process
- Procurement processes
- Warehouse operations
- Materials handling
- Inventory management
- Material sourcing
- SAP
- Teamwork
- Stock control
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Package labeling
- Organization and prioritization
- Safety compliance
- Relationship building
- Safety procedures
- Order tracking
- Handheld scanners
- Pallet jack operation
- Microsoft office
Timeline
Materials Associate
Simmonds Precision
03.2024 - Current
Front Desk Manager
Best Western Hotel
09.2021 - 01.2024
High School Diploma -
Ticonderoga High School
High School Diploma -
CV-Tech