Vivian Bowman
Crown Point
Summary
Dynamic Materials Associate at Simmonds Precision with expertise in inventory management and a proven track record of enhancing warehouse efficiency. Recognized for fostering teamwork and training staff, I excel in problem-solving and maintaining safety compliance, ensuring streamlined operations and high-quality standards in materials handling.
Overview
4
4
years of professional experience
Work History
Materials Associate
Simmonds Precision
03.2024 - Current
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Processed required paperwork to expedite handling of shipped and received goods.
- Sorted and delivered materials to different work areas and staff.
- Utilized pallet jack to unload, and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Provided training and guidance to junior team members, fostering a collaborative work environment focused on continuous improvement.
- Received and inspected incoming shipments for accuracy and quality.
- Maintained organization of inventory in compliance with safety protocols.
- Collaborated with team members to streamline receiving processes and improve efficiency.
- Assisted in training new associates on receiving procedures and best practices.
- Documented discrepancies and reported them to management for resolution.
- Utilized inventory management systems to track received goods accurately.
- Ensured cleanliness and safety standards were upheld in the receiving area.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
Front Desk Manager
Best Western Hotel
09.2021 - 01.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and mentored front desk staff on customer service excellence and operational procedures.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
- Oversaw scheduling of front desk personnel to optimize coverage during peak hours.
- Coordinated with housekeeping and maintenance teams to ensure seamless guest experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Checked guests in out of hotel, made reservations, and processed payments.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Attended staff meetings and brought issues to attention of upper management.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
Education
High School Diploma -
Ticonderoga High School
Ticonderoga, NYHigh School Diploma -
CV-Tech
Mineville, NYSkills
- Procurement process
- Procurement processes
- Warehouse operations
- Materials handling
- Inventory management
- Material sourcing
- SAP
- Teamwork
- Stock control
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Package labeling
- Organization and prioritization
- Safety compliance
- Relationship building
- Safety procedures
- Order tracking
- Handheld scanners
- Pallet jack operation
- Microsoft office
Timeline
Materials Associate
Simmonds Precision
03.2024 - Current
Front Desk Manager
Best Western Hotel
09.2021 - 01.2024
High School Diploma -
Ticonderoga High School
High School Diploma -
CV-Tech