Vivian Broshious
Puyallup
Summary
Adept at enhancing patient and client satisfaction, my tenure at MultiCare Good Samaritan Hospital showcased my ability to provide compassionate care and maintain high safety standards. Leveraging skills in mental health support and HIPAA compliance, I consistently contributed to team efforts in improving care plans and client outcomes, demonstrating a strong blend of empathy and professional acumen.
Overview
25
25
years of professional experience
Work History
Nursing Assistant Intern
Silver Creek Assisted Living
10.2008 - 04.2010
- Improved patient satisfaction by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Managed supplies and equipment inventory, ensuring all necessary resources were readily available for patient care.
- Conducted thorough pre-appointment screenings, gathering essential information from patients that allowed healthcare professionals to make informed decisions regarding appropriate treatments.
Security Officer
Pierce County Security
02.2004 - 06.2008
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Sales Floor Stock Clerk
Macys Department Store
11.2003 - 03.2004
- Assisted in training new team members, sharing best practices for effectively maintaining the sales floor.
- Collaborated with team members to maintain a clean, organized, and safe sales floor for both customers and staff.
- Prevented loss by monitoring high-value items, ensuring they were secured according to store policies.
- Optimized space utilization by properly arranging products according to planograms provided by management or corporate teams.
Walmart Department Manager
Walmart Supercenter
06.1999 - 11.2003
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Certified Nursing Assistant
MultiCare Good Samaritan Hospital
02.2013 - 09.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
AC2 Counselor
DSHS/DDA
05.2022 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Education
High School Diploma -
Shelton High School
Shelton, WA06.1980
Skills
- Skilled in intake interviewing
- Counseling
- Public speaking ability
- Mental Health Support
- HIPAA
Timeline
AC2 Counselor
DSHS/DDA
05.2022 - Current
Certified Nursing Assistant
MultiCare Good Samaritan Hospital
02.2013 - 09.2022
Nursing Assistant Intern
Silver Creek Assisted Living
10.2008 - 04.2010
Security Officer
Pierce County Security
02.2004 - 06.2008
Sales Floor Stock Clerk
Macys Department Store
11.2003 - 03.2004
Walmart Department Manager
Walmart Supercenter
06.1999 - 11.2003
High School Diploma -
Shelton High School
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