Proven leader and problem-solver, adept at supervising staff and enhancing customer satisfaction, as demonstrated at Mercalis Corporate. Skilled in resolving issues efficiently, with a track record of exceeding performance metrics. Expertise in maintaining detailed records and collaborating for product improvements. Showcases a blend of technical proficiency and exceptional interpersonal abilities.
Filling prescriptions
Dusting ceilings, light fixtures, countertops, and loose furniture.
Vacuuming, sweeping, and mopping floors of various types
Scrubbing and sanitizing toilets, sinks, and kitchen fixtures.
Emptying trash cans.
Washing and drying windows.
Communicate with the Housekeeper Supervisor to ensure sufficient cleaning products are always available.
Reports any breaks that occur during the cleaning process.
Informing the Housekeeper Supervisor of repairs that need to be done.
The duties of previous employment also apply to this position.
Ability to lead and supervise staff effectively and with impartiality
Problem-solving and decisive decision-making skills
Engaging with customers
Presents a pleasant and selfless demeanor as well as a positive attitude
Resolve customer issues and complaints effectively and efficiently
Respond promptly to customer questions, complaints, and concerns via phone, email, chat, social media, or in person